Open 24 hours
55 W Lake Cook Rd, Buffalo Grove9AM - 5PM
55 W Lake Cook Rd, Buffalo Grove“I went to Buffalo Grove center without appointment . Olivia was with client at that time . She went out of the office to just acknowledge me. She then help with my situation . I was so distressed when I walked in to that center . Olivia provided me all possible solution. I can't thank her enough for the great service she provided me. Please see Olivia if you need any assistance with your financial and banking . I can guarantee you you won't be disappointed. Thank you Bank of America for having Olivia ..”
9AM - 5PM
200 N Buffalo Grove Rd, Buffalo Grove“After seeing some poor reviews on this site, just wondering if they are "fake" reviews. My experience with BG Bank & Trust (part of Wintrust) has been wonderful and I've banked with them for at least 5yrs. I shopped around for a bank that would offer me a small business account without having to deposit $5000 to keep on hold; they were the only one who had a minimum of $250. Any questions I've had have always been met with excellent customer service. There's a reason Wintrust must have been rated #1 in Illinois for customer service by J.D. Power.”
“Thrilled to see Erica Bosso back at this location! What a dream team with Matthew, Adam and the friendly tellers. We have banked here for over 20 years and cannot say enough good things about First Am Buffalo Grove. They have been there for our financial needs over the years, always with a smile and a great attitude. A true neighborhood bank where everybody knows your name!”
“I wish to preface this review by saying I am not happy with the company JPMorgan Chase Bank, N.A. at all. I've tried to escape them many times; but they keep merging with the banks I switch to (Purdue National, Plainfield Bank, Chemical Bank, Marine Bank, First Chicago, WaMu, BankOne, etc.), and I wind up their customer again. That said, I generally don't hold that against the individual branches. This branch location functions well enough, in spite of being a Chase Bank.
Easily accessible from every direction on Dundee Rd. and Buffalo Grove Rd. (entrances to the plaza on either road), with plenty of parking and conveniently close to several shopping and food options. The whole plaza is well lit, frequently patrolled by BGPD, and there is plenty of parking around the building.
The lobby is nice, with access to a walk up ATM, and there's a drive-thru ATM behind the building. All of the ATMs only dispense $20 bills (at least as of mid-April 2024), so you have to go to a teller for smaller bills. There are three drive-up teller lanes, though I've only ever seen two open. The lane adjacent to the building is where the drive-up night deposit box is, and there's one in the lobby. It's a full-service branch, so they offer all the expected amenities and services. The staff all seem pretty cool, so I would consider coming here if I needed help with my account.”
“Impressed with my visit here. Enlil, was knowledgeable about all products and assisted me with opening an account. Besides that, he discussed my credit goals and suggested cards that would help me reach them. Office was both pleasant and professional!”
“I had a great experience at this bank. Armine Papazian helped me open my accounts. She was very professional, and friendly. She was a great help. Great staff at this location.”
“I went in too open an account. I made appointment on line. Ryan Jungers helped me. He was so helpful. Everyone was so nice and helpful. I appreciate all they did for me.”
10AM - 4PM
1300 N Arlington Heights Rd, Buffalo Grove“Excellent department and service. They will tell you everything, show you and help you. They also speak Russian and Polish. I recommend it to everyone who has problems with the American language.”
“The kindest and beautiful people are working here! I am foreigner, I don’t have US documents. They spend about two hours or more in fighting with system! And they win! I got my account! Thank you from all my heart!”
“Amazing , friendly and extremely helpful staff. Nataliya is my banker and she has worked with me on building up my credit and making it great and giving me a great life opportunity!”
10AM - 5PM
105 W Dundee Rd, Buffalo Grove“I wanna say, thank you for Banker. She was very kind and experienced. She gave me very clear information about credit cards.I appreciate it your service Gunjlkham Oyunmaa.”
“This location has been very helpful in meeting me banking needs, explaining processes in place to protect bankers/customers, and recommending options and ideas to consider in order to improve business. Tom, specifically at this location is consistently friendly and helpful. Highly recommended.”
“My parents bank here. These female bankers have been so nice to my parents - especially my father - and sadly the gentleman who worked here who my dad adored, recently passed away.I would give them 5 stars but even thought they have an older clientele - for some reason this bank is the only bank I’ve ever experienced in the last couple decades that still fails to upgrade their entry to a power door for the handicapped. If you’re old, handicapped etc… and you don’t have a younger person to help you enter (I go with my parents to open the door for them ) - this is not the bank for you as they’ve been told many times and they’ve told their corporate office who apparently has decided that this is not important. Too bad as it’s very fixable and this has driven away more money in customers than the cost to do this expected service for all banks.”
10AM - 5PM
105 W Dundee Rd, Buffalo Grove“I wanna say, thank you for Banker. She was very kind and experienced. She gave me very clear information about credit cards.
I appreciate it your service Gunjlkham Oyunmaa.”
“The tellers are always pleasant and polite. They seem happy to be there and happy to help out customers. They've gotten a new ATM(Within the last year)which I'm not overly thrilled with. It's extremely slow, you have to tap really hard and often multiple times on the screen to make your transaction and there have been several times already when I've gone to use it and it's been out of order.”
“Your my best friend I swipe my card and you spit out my money in no time into my hands ! You are the best atm machine on the planet . I love the way your sign goes up at night time I can find you while I’m driving really quickly I like how you can scan my phone I know it’s me and give me my hundred really quickly this makes me really happy I have told all my friends about you ATM thank you for all that you did for me one day I’m hoping you will spit out at least 50,000 on accident and will just keep that between me and you think you Bank of America ATM”