Douglas Auto Body Inc. is highly regarded for its exceptional repair work and friendly service. Customers often describe the shop as a place that goes above and beyond, delivering flawless results that make vehicles look and drive like new. The team is known for being honest, kind, and communicative, providing clear options and honest assessments of needed repairs. Many reviews highlight the convenience of services such as after-hours dropoff and quick turnaround times, with cars often ready the next day. The staff is friendly, helpful, and patient, making the repair process smooth and stress-free. Customers appreciate the thoroughness and attention to detail, with some mentioning that the shop even repaired additional issues at no extra charge. The cleanliness of the vehicles upon return and the overall customer experience are consistently praised. Whether for minor touch-ups or major repairs, Douglas Auto Body Inc. is recommended for reliable, quality service and outstanding customer care.
Thoroughly impressed. The work was flawless. They also addressed a bunch of things that were not in the scope of the repair and did not charge (parking sensor that fell into the bumper years ago they put back in). When they returned the car it was cleaner than the day I bought it. This shop truly went above and beyond.
October 2024
Very happy with the service they provide. Fast and everyone in the office was friendly and helpful. Highly recommend them
October 2023
Great service and the after-hours dropoff around the back of the shop is super convenient. My car is always ready for pickup after repairs by the following day.