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November 2023 by Ana V.
Great store. Products are great. This hit dig was good. It was not like the old days, but it was good.
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August 2023 by Rich M.
Many thanks to Yavonne B in the kitchen dept. She was very helpful with the laminate kitchen countertops.
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July 2023 by Vicki P.
Bought a gallon of paint that sat unopened in my home for one week, went to use it and it already went bad. Didn't smell that bad right out of the can, so we painted our bathroom with it and it has smelled like sour milk for days. Not sure what we did wrong, seeing as all the other paint we bought that same day was just fine.
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May 2023 by Sarah W.
I needed a board cut at 14 7/8 x 16". The young man in the lumber department argued that he couldn't do that because he couldn't cut 7 or 8 He can't make a cut under 10". I finally explained to him that it was almost 15" So he cut a board for me 14 1/8 x 16. The customer service department explained that it's not perfect which I understand however 3/4 of an inch is a pretty big gap especially since I had to explain what 7/8 was to the guy cutting. I was transferred to the rudest women named Laverne who told me that wasn't a full inch wrong and what did she want me to do? I told her I would like her to make sure her lumber staff can read a tape measure. I was hung up onIncompetent and exceedingly rude.
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March 2023 by Chris K.
Buyer Beware....don't purchase cabinets or any Home Decorators products.I am in a 6 month fight with them over quality issues. They don't want to stand by their quality guarantee.
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November 2022 by Karen B.
Cashiers are CLUELESS! I had a coupon for free product which was $3.97. The first two cashiers didn't know how to process the coupon. The third cashier told me that I had to pay the tax, and I agreed. Then she told me that the tax was 94 cents. That's almost 24% tax! These idiots couldn't even understand this concept. BASIC MATH, folks! I took the coupon to my local hardware store, got the free product, and was not charged ANY TAX. This Home Depot used to be a pleasant experience with knowledgeable staff. I guess they all retired. Never again!
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September 2022 by Andre J.
Went to return something's that I picked up , and to my delight the gardening dept was the best I've ever seen. Great experience
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June 2022 by Dennis M.
No way to rate Home Depot online, so I post it here.Ordered some water filters online.Their shipper delivered it to Atlanta GA, not Berwyn IL.Called customer service.They can't send me another one.They say I have to cancel with my bank.AND I have to contact the shipping company to get verification.Who knows how well that will go since the shipper leaves you on hold forever.
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June 2022 by Lana M.
Good staff! Great selection! Well stocked and good variety. Everything you need and more!
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May 2022 by Maye J.
customer service are rude she did not care about my problem the lady was mean and bad attitude.
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February 2022 by Lara J.
went to look for a specific wall paper to finish my project. App online showed 11 in stock. Went to check. Asked an old lady working on the Back section of the store for help. She sayed they didn't have wall paper. Like seriously.
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October 2021 by Milena N.
There was a staff member that was very rude. He kicked me out while I was shopping for 2x4 wood with my service dog. He claimed dogs weren't allowed and I acknowledged what he has said and explained my dog was a service animal for medical alert. He continued to disrespect me and I just left. I wouldn't recommend this store for shopping if you are someone with a service animal.
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July 2021 by Gerald Montgomery
Service is a 10 plus it was easy to fine what I needed Home Depot makes me feel like family
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April 2021 by Michael G.
We go to this Home Depot quite often, it's not even the closest one to our home but we always go back because we've never had a bad experience! This Home Depot is very clean, always well stocked, and I've never had a problem getting help or finding an associate when I need one. The entire store had hand sanitizer stations and all associates were wearing masks. They have a large parking lot, tons of stalls for online/curbside pick up, and many carts and dollies available right when you get out of your car. Keep it up! Love to have high-quality locations like this one so close by.
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March 2021 by Jim F.
I have been coming here for years and I cannot stress how bad this location is compared to other locations. I have spent tens of thousands here only to be helped with disregard and ineptness. I prefer Home Depot in Countryside. On point.
