“Customer service has a new name and it's Andres. nice to see that there are still people who actually care about making the customer experience a pleasant one. Andres, the gentleman who was working on the day of our pick up of truck, was VERY helpful, knowledgeable and genuinely cared about making sure that all our questions were answered,We had also reserved a storage unit on line. Because of a clerical error on part, we had a mistakenly requested a second floor mezzanine storage unit. Andres quickly checked computer, found an alternate storage unit, for a slightly higher monthly price, and switched it out; Quick, easy no fuss. We are very happy.Give this guy a raise! or a Bonus!. Excellent customer service....Nick L.”
“Rented a 10ft. truck to move some furniture locally. The reservation process was seamless and we got the vehicle with no problem. It was clean and ran well. If you don't have moving equipment (Dolley, furniture pads, etc.) you can rent or buy it there or bring your own. They charge a flat rate for the truck and then a separate charge for mileage. The customer service we received was great. The employees were very helpful. Bringing the truck back was also a breeze. They check the vehicle in, let you know the number of miles used and provide you with your final bill. Will definitely use again if I need to rent a truck or van. F.Y.I.- Mileage rates are cheaper if you rent during the week as opposed to the weekends.”
“Anita was awesome! We came in to check out the rental space and she was super helpful. She did a great job explaining everything and knocking out the rental paperwork quickly. Highly recommend this location for your storage needs!”