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January 2024 by Yuri Waller
Fast and easy to get set up and more affordable than expected. Lauren was extremely helpful.
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January 2024 by Johnny Perona
Lauren was kind and very informative
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January 2024 by Clarence Brown
Excellent customer service from Lauren!!! Truly EXCELLENT!
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January 2024 by Jessica Angelotta
We worked with Lauren on getting our security system up and running in our new house. She gave us a fantastic deal on all our new equipment and saved us a bit of money on our monthly subscription service as well. Thank you!
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December 2023 by Anthony G
Johann great and helpful
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November 2023 by Emily Brantz
We worked with Lauren who gave us a great breakdown of options as well as recommendations. She is knowledgeable and confident in navigating all the options which made selection much less overwhelming for our current setup. We spoke to her on a Saturday and got the installation set up for the following Monday with their technician David, who was quick and friendly as well. Great turnaround time!
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November 2023 by Paul R.
I had a great experience with ADT- Lauren was the person that supported me. She was awesome and I really appreciated everything. The customer service was great. We feel so secure now!
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November 2023 by Laura F
I just recently had my ADT security system installed. My rep Lauren was very knowledgeable and informative and helped me pick the right solution for my home. David the technician was very efficient and did a great job explaining how everything works. Overall it was a great experience and I highly recommend working with this team.
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November 2023 by Andrew Benzer
Got connected with Lauren and had her come to our new home for a consultation. She was great and got me signed up, even got an install scheduled for the next day - which was quick and easy. I am enjoying controlling the system using the ap, and most enjoying the peace of mind provided by ADT.
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October 2023 by Maxwell Shuftan
Lauren was very helpful in getting a security system installed at our new home in Chicago. She was friendly and knowledgeable. She and the team did a great job in getting everything up and running within just a few days!
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October 2023 by Jessica B
Lauren and the ADT team are excellent! She is very informative and answered all our questions about security. She made sure we got only what we needed and didn’t push for frivolous add on’s. I would certainly recommend letting her come into your home and give you a recommendation on what you should do to feel safe and secure in your home.
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September 2023 by Michael C.
The pushy sales tactics that are used are truly despicable, specifically someone name Lauren who showed up completely unannounced at our property. Beware of these guys and don't fall for their forceful tactics.
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September 2023 by Lara Nicol
Lauren from adt was excellent! Everything set up so quickly and timely! Great product!
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September 2023 by Rochelle Balogh
Lauren covered all our options, David was a great install guy, and Sally made a follow up call to make sure all went well. A great team easy to work with!
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August 2023 by Z K
A technician failed to fix an issue with our system and now they want $700 to replace a single sensor. I’ve been transferred a million times over the phone, and their customer care department rings endlessly.