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December 2023 by A B
Ale Miller- BMO Retail Relationship Banker (Broadview Branch), rude, unhelpful, horrible customer service, nonchalant about his work and assisting customers. Would not even speak to the other BMO Harris customer service employee on the phone to assist me with a transaction issue. I had to be a middle person for two employees that work for the same company. Mr. Millers professionalism did not exhibit one of a banker and the his dress was extremely unprofessional. Hoodie and jeans?! As a banker! Please visit another BMO Harris location that actually have workers that care about the work they do and assisting customers that keep the branch open for them to have a job.
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December 2023 by Suzy
Cashiers friendly and very helpful
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December 2023 by J A
Came to open a checking account and had the best customer experience George was very helpful kind and understanding very professional I would recommend this location, ten stars if I could
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August 2023 by Thomas Tutoring
Please change your hours for drive-up. To reflect the actual time as 9:00 am, not 8:30 am
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May 2023 by Tatjana Vargas
Manager and cashiers are friendly and very helpful!! I appreciated their help specially because I was from out of town and needed to print out an email and they were every bit helpful and friendly.
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December 2022 by Roberto Contreras
Best branch of BMO , excellent service, and the will help you with any issues, from the manager the help me with my account problem and edward from banking buissnes issues
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December 2022 by Karrar Hadi
The branch manager (George) is the worst employee there shouldn’t even have that position. Thinks everyone is doing fraud or something illegal and judges books by there covers when he should never do that.Maria the banker is the only one I recommended making a appointment with she helped me with opening my accounts and she’s the most helpful.The other bankers are clueless and don’t really help and provide answers you’re looking for. Schedule your appointments with Maria if you have to go into this branch.
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July 2021 by Ms Mary
What is happening with the financial industry? The profession of a banker is fleeing. I arrived at this branch promptly at 9am, doors opened 10 mins late (I also have 9-5 hours). Mohammad the Vice President met with me in the most casual T-shirt. He was going to look into an issue for me & call me. I had to stop in the next (again missing work) because he did not return my call. Business calls should be returned by end of business day. Avoid this branch
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January 2021 by mates AT&T
Atm took my money!!! No trace what happened with my money!!!! 700$
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January 2021 by Amelia Aristodemo
Needed new Debit card. They said only one person working and it would take an hour. Kept pressing call button and no one answers. How frustrating. Poor service!!!!
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November 2020 by Shunda Chears
Drive thru ATM machine need to be fixed I deposit money in and they take your money and don't deposit it now I have to wait 30 -45 days for an investigation will be looking for another bank asap
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November 2020 by Helga Sav
Very disappointed. Waisted my time.I needed to talk to a banker and took a break at my work. When I arrived not one banker was in place. After waiting for 15 minutes two bankers returned at the same time. One of them attended to a person before me and I was next. But the other banker did not call me. She was doing something that looked like a personal business. So I waited for another 15 minutes and left because I had to get back to work. So I just waisted my break.
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September 2020 by Abg. Luz Canaveral
(Translated by Google) Really the attention is terrible, they are unpleasant and hostile with the clients, except for the always friendly and very cordial security guard, the manager should seem to be the only person in that location who deals with the clients, we are already in face four of the pandemic in Chicago and this location is still only serving by external box office. I will not return to this location even though I only have 5 minutes from my house. Due to their lack of efficiency and poor service, they should close this location.The attention is really terrible, they are unpleasant and hostile to the clients, except for the always friendly and very cordial security guard, the manager should be apparently the only person in that location who deals with the clients, we are already in face four of the pandemic in Chicago and this location is still only serving by external box office. I will not return to this location even though I only have 5 minutes from home. Due to their lack of efficiency and poor service, this location should be closed.(Original)Realmente la atención es pésima, son desagradables y hostiles con los clientes, a excepción del vigilante siempre amable y muy cordial debería ser el manager al parecer el la única persona en esa locación que trata con respecto a los clientes, ya estamos en la face cuatro de la pandemia en Chicago y está locación aún sigue solo atendiendo por taquilla externa. No volveré más a está locación a pesar que solo me queda a 5 minutos de mí casa. Por su falta de eficiencia y su mala atención deberían cerrar está locación.The attention is really terrible, they are unpleasant and hostile to the clients, except for the always friendly and very cordial security guard, the manager should be apparently the only person in that location who deals with the clients, we are already in face four of the pandemic in Chicago and this location is still only serving by external box office. I will not return to this location even though I only have 5 minutes from home. Due to their lack of efficiency and poor service, this location should be closed.
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September 2020 by Luz Cañaveral
Realmente la atención es pésima, son desagradables y hostiles con los clientes, a excepción del vigilante siempre amable y muy cordial debería ser el manager al parecer el la única persona en esa locación que trata con respecto a los clientes, ya estamos en la face cuatro de la pandemia en Chicago y está locación aún sigue solo atendiendo por taquilla externa. No volveré más a está locación a pesar que solo me queda a 5 minutos de mí casa. Por su falta de eficiencia y su mala atención deberían cerrar está locación.\ The attention is really terrible, they are unpleasant and hostile to the clients, except for the always friendly and very cordial security guard, the manager should be apparently the only person in that location who deals with the clients, we are already in face four of the pandemic in Chicago and this location is still only serving by external box office. I will not return to this location even though I only have 5 minutes from home. Due to their lack of efficiency and poor service, this location should be closed.
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March 2020 by Greta McGladdery
An employee at this bank is telling customers the whole bank is shutting down due to the virus.
