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“CAN'T SAY ENOUGH ABOUT MY P.O. IN N. AURORA. THE MGR. DAVID, IS AMAZING. AND SOO HELPFUL ESPECIALLY WITH SENIORS. FOR THE PERSON WHO SAID SHE HAD TO WAIT 10 MIN. IN LINE WITH A SERVICE DOG IN HER ARMS, SHE SHOULD HAVE SET HER PLACE IN LINE SAYING TO THE PERSON BEHIND HER I'M IN LINE BUT CAN'T STAND LONG. AND THERE IS A SEAT RIGHT AT THE END THERE WHERE YOU CAN SIT. THIS IS A SMALL P.O. AND JUST BECAUSE WE ARE DISABLED THERE ARE TIMES WE REALLY DON'T NEED TO BE FIRST IN LINE. IT'S OUR TURN TO BE POLITE AND BLESS SOMEONE ELSE THAT HAS PAIN WE CAN'T SEE. HOPE THIS HELPS. THESE EMPLOYEES ARE THE BEST. AND SO ARE MOST ALL THAT COME HERE TO MAIL THINGS. WE HAVE A GREAT LITTLE TOWN OF POLITE AND HELPFUL PEOPLE I FEEL SOO GREATFUL TO LIVE IN N. AURORA. AS I AM VERY VERY DISABLED IN MANY WAYS. BUT MY HEART AND SPIRIT ARE FULL OF LOVE AND GRATITUDE FOR MY LORD BRINGIING ME TO N. AURORA 18YRS. AGO.”
“Tara and Jamette were so kind and helpful today! I went in for my passport photo this morning and Tara was so great to work with. I got a call from Jamette later in the day after they closed, asking me to come back in because they forgot to have me sign the passport application (honest mistake). I had no problem at all driving the ten minutes back over to the post office - they had me ring the service bell when I arrived since they were closed and Jamette came right out with my paperwork. She was super apologetic but I was not upset about it at all. I signed my paperwork and I was on my merry way. All it takes is kindness. I was super kind and respectful to them, and they showed me the same in return. Thanks so much, ladies!”
“Great post office branch! Employees friendly and helpful. One of the best branches in the area! There are a few branches that are absolutely terrible, but I’ve been going to the Sugar Grove location for several years and I’ve always had good experiences. Recommend!”
“Personally never had any issues. Lately been selling alot of older pokemon via ebay or PayPal and the gentleman in the morning is always in a great mood with a smile.”
“4 years ago up to 2018 service was really bad all the way , postal police was involved , but now I see great improvement with new employees doing good job . Thanks .”
“I must give credit when due and today I had a package I missed and needed redelivered, I called the Yorkville USPS and spoke to a man named Ryan, this is where the credit and respect comes in. Ryan listened to my concerns, found my package, offered to have it delivered today and I want to point out the mailman already came. Ryan called me back within 5 minutes of my phone call to the Yorkville USPS and offered 3 options I can choose from, since I wanted to drive my car and check a seal on my windshield I chose to drive and Ryan has made sure I will have my package waiting. So many times we hear bad things about others experience, so I want to make sure good experiences are shared as much. I felt Ryan actually cared, i was surprised how quickly Ryan solved the issue and to go above and beyond making sure even after hours I got my package today. So Thank You Ryan you have made my day, I wish more people were like you, you have my respect.”
“I checked the Internet to get my passport and it said that I don't need an appointment but when I went they didn't want to see me without an appointment so I had to make an appointment online”
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“The postal clerk is very friendly and helpful, I go here even though the Yorkville location is closer because I strongly value the small Town charm of this post office I hope they keep it open forever it's nice to see they still have value in this bustling world of good people and good service.”