8:30AM - 4PM
202 N Maple St, Brighton“Have never heard of Busey bank. I had a large check drawn off an account there. My bank UMB would give me $250.00 today. more in 48 hours not counting weekend. lady at the drive through was so nice and helpful. I so appreciate you. I did not catch her name Dark hair and glasses. thank you!”
“This was my first video call and first I talked to Amber but my son wasn't home so I had to call back and this time I talked to Miller. Both times we had a bad connection. They could here me but I couldn't hear themThey were both professional and very patient having to type everything for me. I give them both high praise for their professionalism, patience and friendliness. Way to go guys!”
“I went in to open a new checking account. I was helped by Jo and she walked me through every step of the process and left me with ZERO guess work. She was friendly and made me glad that I chose this bank over all the others in the area.”
“Our account man, Miller was extremely knowledgeable and helpful! He answered every question with ease and in a way that we were satisfied immediately. We had a connection problem, and when we reconnected he made the process seem flawless! He’s an asset to this bank!! I wish every transaction was this easy and flawless!”
“Katie Otwell is so helpful and great at this branch! Had a horrible experience with a different person at one of the St. Louis branches but thankfully Katie was able to take the time to help/explain things to me!”
8:30AM - 5PM
333 W Bethalto Dr, Bethalto“Every time I step in this locations lobby, I am greeted by a hello and a smile. They are always willing to go the extra step and help me with my online banking when I'm having issues. It's a 10/10 for me!”
“The ladies in the drive thru are always so polite and courteous. I was a member of a smaller credit union before they took them over. Service has not declined. I have used them for the purchase of two vehicles. The lobby is now open.”
“I want to shout out Kerri Dellheim for her amazing customer service and work ethic. This morning I ran into multiple issues (of my own doing) and had multiple questions and problems needing resolved. She was kind, thoughtful and enthusiastic. She answered all my questioned with kindness and understanding and helped me solve all my issues. Great employee!”
9AM - 5PM
2627 State St, Alton“I have been banking with US Bank for over a dozen years, first in Wisconsin and then in Godfrey, Illinois. In both locations the bank’s staff has been efficient and helpful throughout this entire period of time.The hard working staff at both branches should be commended for their hard work and dedication!”
9AM - 5PM
1 Airport Plz, Bethalto“My husband and I have been banking with US bank since we moved to Illinois from Missouri. All the tellers are nice and polite. Very professional. The only issue we have, is when Us Bank closed the Wood River location which is closer to is. Now to go to bank, it's out of our way. Also US Bank didn't let us know they were closing that location. I've spoke with other people who have said the same thing.”
“I'm a new customer starting a personal account and a business account.I've encountered some delay in receiving the debit card.The tellers have been very kind and helpful.They're meeting my expectations for customer service.”
9AM - 5PM
704 Texas Blvd, Bethalto“I really like FNB better. But, unfortunately FNB was bought out by Associated Bank. I like the people there, not necessarily the management. It serves my purpose for the most part. But, if I want a small loan of $10,000 or less, I would apply elsewhere because Associated Bank won't lend that small of an amount.”
“I went inside and Brandy T. helped me who was awesome. She also brought up and discussed with me current CD rates and offered her assistance. I will for sure use and recommend her.”
“Good works deserves good recommendation, I appreciate the effort of Mrs Kelly Robert for helping me managed my trading account. Profits are been made weekly as she promised, i invested $1000 and now making $10,200 weekly, All thanks to her, Send her a DM and thank me later”