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“I thought I had to get a 200 dollar battery for my car; but the guy tested it and said I didn’t have to buy one. It’s simple but honest service is appreciated.”
“This tire shop is the best. I have been coming here for a long time and I have not had any issues with them fixing my tires. The guys are very friendly and they take care of you right away. I had choices to go somewhere else but I chose to wait an hour and a half here till they opened because I know their tires are good even though they are used and the guys are very friendly and you can tell they really care about their customers. Thank you so much for being here for everybody your tire shop is the best I've seen”
“outstanding custom service. i went to get a new headlight, with his assistance, the bulb was just loose. I did not need to buy one. He just fixed it for me. I did purchase another small bulb that was burnt out. The nice customer serviceman put it in for me. I would go to this shop they are very nice and helpful.”
“I know nothing about cars. I left the side door open on my 2004 Dodge Grand Caravan and ran the battery down. Easy fix for most people, but we just moved here and don't know any handy neighbors, so was left to figure it out myself. Went to the closest chain auto parts store near me and was offered a charger that had a motorcycle on the box. Associate was not sure it would work on a car, so I left and thankfully the SECOND closest auto parts store is O'Reilly and Mike helped me pick out just the right charger and took his time explaining how to use it. Great customer service!”
“Abraham did a wonderful job on explaining what parts I needed and the best route pricing wise. Even gave some suggestions to a few mechanic shops. 10/10 experience”
“The staff always welcomes me with a hello. They are very helpful with my questions. Despite that I am not an automotive or mechanic type person. the store typically has what I need.”
“The guys at O'reilly this evening really helped me out as they figured out how to remove the old headlamp and replace it with a new one. Now I am good to go! I really appreciate their time and patience as it took a little while!”
“I went in here today to have my vehicle's battery, alternator, and starter tested and Daniel was very helpful and professional. He also helped me with a small minor work on my driver's side door panel. He didn't have to do that, but he did. I really appreciate employee like him.”
“Great neighborhood car parts store. Easy parking and simple store layout. The service is always friendly here. But it always seems like there are 1-2 few people working there. Between customers and customer phone calls, checking out isn’t exactly fast.”
“I go to the one on Cicero and Diversity. The people at the counter are soooo helpful. I like them so much that I always bring doughnuts or something for the gang there because of their service. ...”
“WES IS THE BEST!! After a very terrible and embarrassing experience at the Villa Park location being told "None of your brakes are under warranty!" It took Wes 0.3 seconds to show I had purchased a plethora of brakes over the years. Wes was courteous, professional and empathized regarding the situation. If you can travel 10 more minutes come to this location where they know what they are doing and how to be professional with customers instead of saying "there's the door!" because they're incapable of doing their job correctly!”
“Experienced staff, very helpful when it comes to if you are not a car mechanic. They quickly assisted me getting the right parts for my project, and also gave me great tips and helpful information to ensure I buy the right products.”
“Corey (Cory?) is a very helpful and smart individual. We spoke on the phone a few times for a serpentine belt kit. When I came in store for something unrelated on a different day, Corey remembered who I was and even updated me on the status of the belt kit shipment without even asking. Unfortunately, it has been over 10 days since I was told the kit would be there. Kit still has not arrived. The store associates are very helpful and professional. If i could rate Corey, he earned the 5 stars.”
“The staff at this location is simply elegant. Respectfull, attentive, courteous, good looking...etc etc. Store is well stocked, clean and merchandise is neatly organized. I am a regular customer and also neighbor, while i was doing my regular daily excercise behind the store earlier today, I noticed the staff were preparing some food. The smell was intriguing and mesmerasing at the very least. I approached cautiously and asked a member of the staff if today is a customer appreciation day. Lord and behold, the answer was a yes. I got myself together and went to the back to be little bit closer to the mesmerising smell of the food. While i was enjoying the smells, i couldnt help it but to have my way to the sweet cheeseburgers that was being prepared. I grabbed the buns, and some neatly sliced onions and some slices of ripe tomato, and made myself a double cheeseburger. I packed it in a to-go box and started heading back home. I coudnt wait till i get hometo taste it, so i decided to grab a bite while i was on the way. I opened the box slowly and grabbed the cheeseburger with both of my hands as the fine juices were dripping from the sides of the bun, and the smell of it was filling up my car...long story short, the food was amazingy delecious I got hypnotized and decided to go back and help myself to two more cheeseburgers........I highly recommend you do business at this location. You wont be disappointed.”
“Had an issue with my car and called in asking if they were able to run a diagnostics. Lenny was so helpful he didn’t even have me come in he met me on the parking lot because I had my daughter and was scared to turn the car off. Quickly ran the diagnostic. He had great service and was very helpful!!”
“Johnathan was super helpful! In the course of 30 minutes he helped assist 3 customers outside with bulbs and windshields! Keep up the awesome work! O’Reilly has an amazing leader that is customer focused!!!”
“Batteries Plus website said the car battery I needed was available in Northbrook, which would be 50 minutes from my house according to Google maps. I called the Oak Lawn store I've always gone to and was assisted by "Avi." He was patient as I explained I sought a higher end battery for my 25 year old Mercedes SL500. Not only was he quick to check stock and confirm he did have the battery your website reported wasn't in stock locally to me, but he also informed me of the dates the battery had arrived onto his shelves. Avi informed me of the store hours and said if I was going to be arriving near closing, I just needed to let him know. I arrived within 30 minutes and all went well as he provided me with my battery. Thank you Batteries Plus for always coming through for me!”
“My cars battery had some corrosion and was on the verge of not starting. Heading out on a trip tomorrow, I was lucky enough to have Frank and Roman take care of this for me in a pinch! I highly recommend.”
“Great service !!! The manger Eric -V and Damien-M was very helpful . I order a part online and the wrong part was in the box I went in the store to get help and Eric and Damien was soooo nice to me . This will be the only O’Reilly store I will ever go to . Thanks Guys for your great service !!! (Trisha -S ) :-)”
“I buy most of my parts there the alternator I don't recommend because I brought one in December and the alternator was making my battery light come on and the mechanic said it was something bad inside the alternator so I had to have it replaced I didn't have to pay for the alternator but I had to pay $100 to have it put back in my car wasn't happy about that already paid 100 to have bad alternator installed.”
“Good pricesGood serviceCame in with faulty battery, got quick and good serviceBattery check, replacing although it was not that simple like in other carsAll and all 10 minutes and 200$”
“It was pouring rain I had no wipers and Noel came out and still helped install them, autozone was denying me the service will definitely start making this O’reilly’s my new go to auto part store!”
“Bill Doherty the manager atThis store is amazing he went above and beyond to Help Lucky Tails Express to find a rim for us and get us back on the road . This is one of those stores you go to , where u know you will be taken care of . Thank you Bill and Noah for helping us get those Rescue dogs to their new Furever home .”
“I was in need of a auxiliary battery for my Jeep JL. After going to the competitor Autozone, they sent me on a wild goose chase to two stores assuring me the battery was at each location. I actually had them verify that it was there in the phone. Upon arrival, they told me it was a computer glitch in the inventory. Clearly was fed up at this point. I called O'Reilly's on Harlem and they confirmed they had the battery. Drove tot he store and they did. I was in and out. They also honored a veterans discount. This is now my go to auto parts store.”
“I would have gave them 5 stars but they have me the wrong information today and I specifically and thoroughly explained my question. Nonetheless, I'll be back because humans make mistakes and hopefully tomorrow morning they'll make up for it”
“Phone was answered almost immediately, was put on hold for a brief moment but it is the middle of the day so I understand the high phone and walk in traffic. Regardless, my out of state commercial account was found in literal seconds, the parts I needed were ordered in less than a minute and will be picking up my parts later this afternoon.”
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“Always helpful! Great staff and clean store. The driveway to exit is always crazy you can only go west into 87th street , unless you drive around the lot by McDonalds to exit onto Harlem north . Other than that great place”