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April 2024 by Emily Case
My engagement ring had a prong come loose. Took it here and it was fixed in three business days. Repair looks good, and they cleaned the ring before returning (which I’m sure is standard for jewelry stores). The cleaning looked so so good. They said they do free cleanings any time. My repair for a loose prong was $85. Would definitely go back.
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January 2024 by Jermaine Anderson
First, this was the BEST customer service I have ever experienced!!! Paula Redmond aka Momma P was a glow of light. I was with my brother as a side kick and ended up purchasing a nice surprise for my wife. I will definitely patronize this location in the future.
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January 2024 by Diane Brock
Whitney is the best. She always knows exactly what I am looking for. I have never been disappointed!
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January 2024 by Brandon Cunning
Good service and great products!
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January 2024 by Stacey Kutemeier
1out of 10 Highly recommend.. Not only did I not have time to go to the store but I was able to get service through Text message in my opinion Whitney is one of their best for sure she went above and beyond to help me as a customer and found the best present for my daughter's golden birthday!!! Please of you're looking for anything go see Whitney there i promise she won't disappoint!!!!!
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December 2023 by Kim C.
I have been a customer of this Jewelry Store for over a year now. I got a ring designed and brought it back for the second time due to stone falling out, I know I didnt buy the most expansive ring but a customer is a customer. I dropped my ring off today and the clerk made me feel like I was a burden. They are open for business on Saturday before the holidays without Jeweler on site is a big mistake, I needed some polishing that I would have paid for. Service not acceptable.
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December 2023 by Lindsey Mateo
We are visiting from out of town for the holiday. I unexpectedly needed my engagement ring prong tightened and received excellent & speedy service. Thank you for great customer service!
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October 2023 by Cristine Snow
Great attitude
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August 2023 by Tom Stirnaman
This place is great! Fixed a loose Diamond and cleaned up my wife’s rings and they look amazing! I will definitely go back for all future jewelry needs.
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July 2023 by Craig Anderson
High quality products, friendly, and knowledgeable staff. I have shopped here for years and have always had a great experience. I highly recommend Westphal's.
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May 2023 by Natalie Alcorn
I was referred to go here by my MIL when I was looking to have my grandma's diamonds reset into a wedding band for me and purchase my husbands wedding band. EVERYONE here was very friendly and professional. The rings came out absolutely STUNNING. I'll be coming here again shortly as I have my other grandma's diamonds to put with my current ones in yet another setting, which I was told was absolutely possible. Wonderful work is done here and I'd 100% recommend this jeweler to anyone who asks.
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December 2022 by Kristin Fase
Great service and love my jewelry from here. Only place we go.
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December 2022 by Kristin Smith
Great service and love my jewelry from here. Only place we go.
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May 2022 by Jason Thomas
Cleans jewelry well. Prices could be better. Although says open at times they are not open. Do not go there on Sundays and waste your time ?
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May 2022 by Cheri Trudeau
Paulette has been helping me for a couple weeks find what I was looking for! Great, friendly, knowledgeable service! Quality jewelry! Best customer service I’ve had in a long time!! Thank you so much for finding exactly what I was looking for!!
