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March 2024 by Michael K
This might be the worst pharmacy in the continental US. If there was an annual award for slowest service, lack of urgency, and poor employee aptitude this pharmacy would win without issue.Imagine for a moment if a post-apocalyptic pharmacy was suddenly overtaken by a group of disobedient 9 year olds…that fictional pharmacy would still run smoother than this disgraceful place. Avoid completely!
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December 2023 by Mark Hewitt
Good luck actually talking to the pharmacy department on the phone. It rings and rings then they pick up the phone and set it down. Was on hold for 25 minutes and had to call back all for 1 question. I'd give minus stars if it was possible.
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October 2023 by Rachel Kreft
Avoid this pharmacy if you value your time, accuracy, and good customer service. This place with suck your time up because they can never get any correct. Do yourself a favor and pick a different pharmacy.
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October 2023 by A. Wadhwani
Worst pharmacy in k3 county
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October 2023 by Always Hustlin (Always Hustlin)
Gotta love deals
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July 2023 by Allie J.
If I could give zero stars I would. This is the absolute worst Walgreens I've ever been to. I needed photos printed for a funeral and they were supposed to be ready at 4:30. I showed up at 5:30, waited at the photo counter for 10 minutes before someone ever came over to help me (yes, I pushed the help button), and then the man that came over told me he couldn't find the photos and that they hadn't been printed yet. Then he proceeded to tell me that he couldn't print them or get anyone to and I'd have to wait until tomorrow morning when someone else was there and just walked away. I'm not able to come back tomorrow, it's a 30 minute drive. WHY DO YOU HAVE PICKUP TIMES IF THEY'RE NOT GOING TO BE READY AT THE TIME STATED??? I even gave an extra hour to make sure. And then to say I'd have to come back tomorrow and just walk away, absolutely ridiculous. On top of that, the man with the beard kept calling me honey and sweetie, I was extremely disgusted by his behavior, not professional at all. Horrible customer service, horrible experience, will be taking my photo needs elsewhere like CVS from now on.
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March 2023 by Christian Bakker
Worst experience thought maybe it was just a bad day but I’ve had some issue every time I’ve been there for myself and even picking stuff up for my grandkids lack of compassion and absolutely total disregard for who the people they are supposed to help not to mention the comments and how they make you feel if you ask to many questions unless you have choice I would not use them
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January 2023 by Shirl C.
the only way to fix this Walgreens would be to close it! the auto message is hilarious though, now excepting KROGER PATIENTS! who in their right mind would switch to this Walgreens. from Kroger. I have had enough! I have been waiting for 4 days and today they tell me it gets filled in Kankakee and brought over so we have to wait another day! value your sanit, move on.
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January 2023 by Heidi R.
I have been on hold for 1 hour and 55 minutes just trying to reach a live person (and still waiting as I type). Despite having given instructions to not run one of my medications through insurance because the insurance will never pay for it, they run it through insurance every single month. That means I have to call every single month to tell them not to run it through insurance. When you call, you cannot get a live person to answer! I will most likely be on hold until they close and then be disconnected.
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December 2022 by Eileen Stanley
I have more problems getting prescriptions filled. I submitted my refills on line yesterday. I get a call that they ready. Go there…there’s only 2 out of 4 ready. I look online, they are still filling one. The other says there’s a technical problem, call them. So now I call to talk to a pharmacist and gave up after an hour. Their service is the worst. Go elsewhere! Iam leaving. This is not the only time this happened to me.
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December 2022 by A Tone
Tell me the benefit of waiting TWO WEEKS for an antibiotic to be filled? Stay far and clear from this location. Absolutely ridiculous!!
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December 2022 by Aaron Schmaedeke
Long wait times. Script was called first thing in the morning. Stopped multiple times before getting the medication, 10+ hours after it was called it.
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November 2022 by Loucora Thomas
Worse pharmacy in the area. ALWAYS a long wait. If you have more than 1 med you cann count on something not to be ready.
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November 2022 by Rando Mchotness
ALWAYS a wait, only one lane open half the time, or none at all. Most of the employees have no sense of urgency and aren't friendly. And the mobile app is constantly kicking out my auto refill on medication. So I always have to check my meds to see if they are on auto refill.
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November 2022 by Loucora Murphy
Worse pharmacy in the area. ALWAYS a long wait. If you have more than 1 med you cann count on something not to be ready.
