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September 2023 by James Albomonte
Once more I had a swim lane reserved and I was double booked with another swimmer. This is a terrible policy. NO swimmer wants to share a lane unless it's with a friend. Take a survey of your swim members if you don't believe this to be true.
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July 2023 by F.M.G. Boss
Honestly the best gym ive been a member of in a long time. Offers everything one could need to get their body on track. Even has daycare services
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March 2023 by Zavejah H.
They are racist if you ask me, I came to the gym faithfully doing my own thing working out and minding my business one day I went to the jucuzzi to relax I brung my phone and AirPod so I can listen to music one lady that has a member ship there walk pass me as I'm changing the song on my phone and goes. "Put your phone away you not supposed to have it out" mind you I'm not on it recording anybody or anything I'm simply just changing the phone so I say " ok all I was doing was changing the song " so she goes and tell a employee that works there & as I'm still in the jucuzzi the lady walk up screaming at me as if I'm her grandchild or something she also was pointing her finger close to my face and wouldn't get me a chance to talk. Also while I was in the jucuzzi she turns it off as If I'm not using it. As I get ready to leave I ask to speak to a manager which they refuse to let me talk to her so I tell another employee what happened. So the next day I get a call saying I'm under investigation and they had been informed that the lady said I was going to slap her (NEVER ONCE SAID THAT!) so they say I can't come back to I get another call. Well I get another call and the suspend my member ship for a entire year! DON'T EVEN WASTE YOUR TIME! Employee are very rude and entitled!
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March 2023 by Dontez Hobbs
Excellent Facility!!, It gives me an large regimen of exercises and classes to choose from to meet all of my health goals
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January 2023 by David S.
New management is in place. My wife and I were using our phones in the pool area - as we have every single time we've used the pool for twelve years. We were doing our PT exercises using an app on our iPhones. I hasten to add my wife is a physician who has to answer pages and must therefore have a phone with her 24/7/365. Well, an employee of a certain age told us this is a rules violation according to a handbook we may or may not have looked at in 2011. This was never an issuefor twelve years, and we see other people doing what we did all the time. We understand there are rules. And we completely respect that. We can even see a good reason for it because of creepy people. But in our circumstance it's a dealbreaker. So rather than ignoring the rules and being scofflaws like everyone else, we immediately exited the therapy pool, dried off, dressed, walked upstairs, and canceled our memberships. Are we disappointed? Yeah. It's a decent gym even if the hours are way too short. But if we can't do our therapy properly in the therapy pool and my wife can't see if the hospital or a patient needs her, then we can't be members. Another gym has assured us our phones will be no problem so long as we don't take pictures, which is fine by us!
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August 2022 by Nicole Ashley
I love Peyton my Trainor he makes me feel at home and knows how to push me and I just started back working out! Great place love it there!
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July 2022 by Bri Mesenbring
Great spin classes. Fantastic open free weight/weightlifting area. Every time I go, people are friendly and willing to help you move heavier equipment. The mornings between 7-9 are usually slower. You’re going to hit a lot of people around 4-6 pm. Overall, it’s been a great experience. I love the weightlifting area and the saunas/steam room. Locker rooms are clean.
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June 2022 by Renell Larry
The People Going In/Out The Facility Were Happy And Pleasant!!! I Guess Working Out Really Does Help To Elevate Your Mood! ???????
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June 2022 by Nicolas Andrade
Anne from the clerical office is extremely rude and unprofessional. I would not employ a staff member who spoke to my customers/patients in the manner that she has spoken to me over the phone. I decided to cancel my membership because the quality of the equipment is poor, the sanitization in locker rooms is not good and ultimately my biggest issue was with the hours of this establishment. I had no ill feelings toward this fitness center until my conversation with Anne and I hope she is given extra training regarding customer service because her phone presence and attitude are horrendous.
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May 2022 by KungFuAbi
I used to come here the main reason why I stopped is because this gym is made mostly for White retired people or just more wealthier ppl. I would come work out and guys would tell me how many sets I have left and people would stare at you for actually working out. The membership was like 60 a month plus your hefty sign up fees oh and late fees. The gym absolutely has alot of things and the pool but the OLDER ppl are very territorial. I didnt feel comfortable here anymore since my goals were different from the ppl that go here. Did not like it. Also the 1star is more for the Gym Goers. The gym I rate 4/5 cause their equipment is old
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April 2022 by Marley Gentry Wolfe
Gorgeous facility. Very clean and amazing staff
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March 2022 by Happycamper
After along hiatus, I went back last year. The price is steep, but I assume it's to cover the amenities and the costs for maintaining the pools. I was willing to pay more, because I was primarily interested in the pool.There are rules that are not enforced, like showering before entering the pools and whirlpool, using the whirlpool, steam room or sauna while naked, and not using one's phone in the locker rooms. These rules are not followed by some of the older women I observed. I would say something to the front desk each time, but then the next time, the same thing would happen. Last time, after I showered and entered the whirlpool, I observed 2 women, both over forty, walk right by the showers and go straight into the pools. One of them used her phone while I was towel-clad, looking to dress, who merely turned away from me after I told her they are not allowed to be used in the locker room. My daughter was grossed out by a middle-aged female member who exited the whirlpool naked, just as we were getting ready to get in. Every time I go, something like that occurs.They only include 2 guest passes per year with your membership, which is bogus. You have to pay $15 for a day pass for your guest each time. You need to get a voucher from the desk to attend a fitness class. For most of the time in the last year, the cafe was closed, which was a real shame.Don't sign the contract! I fully regret it. They don't care about people, they care about the Benjamin's. If you join mid-month, and you sign the contract, the obligation is for 13 months. They prorate the current month, but add the full month on at the end. My mistake.Was the $760 worth it? Is it what I hoped for? A resounding no. Better than the y, (which was nasty and infested with roaches when my daughter went for swimming lessons) but not worth almost $800 for a year. Whew! Per person, that's a lot of ?!
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January 2022 by Christopher Tocke
New member and enjoying being at a nice facility close to home.
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December 2021 by Scott Ruff
This place is incredible. Any exercise you wanna do you can find it. Very nice pool, lots of weights and machines. The locker rooms are very clean in fact, I generally take a shower after my working out, to clean up for work. I have not had any problem finding something to do, even during the busiest times, which is in the morning. If you are looking for a time when it’s not busy, that is weekends before closing.
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December 2021 by David Schumer
I would not recommend joining this gym. The person running this place is the worst! There is rust on the sides of the pool and mens sauna and hot tube/showers are disgusting. The workout area is all dated and needs an upgrade. There are much better/friendly places to join in this area.
