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January 2024 by Jessica Courville
I have to get blood drawn 2 or more times a year. I schedule online so when I get here all I need to do is check in from my phone. I was in and out in under 10 minutes. No one in waiting room and 2 workers. They are very friendly and don't treat you like you are a bother.
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January 2024 by Karen W
I need to visit at least 2x a year. The technicians are excellent. I recommend making an appointment. You will be in and out quickly.
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November 2023 by Randall Borgman
I made an appointment. Checked in on my phone on arrival. Door immediately opened and they called me back. They verified my ordered tests. I was poked just once and was finished in 15 seconds. Was back out the door in 15 minutes from entering.
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July 2023 by Ken Winterroth
Never send you a bill, then you get a notice of being turned over to collections
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May 2023 by Lynn V
They do not actually accept walk-ins. When you check in you need to select an appt time. Unfortunately they do not let you know this until after you’ve been waiting for 20 mins.
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February 2023 by Joshua
Quest diagnostics never disappoints on providing quick and easy service. If you live out of the area be sure to make an appointment. If you live nearby and forget to call for an appointment, you will receive a slot when checking in and will need to return 10 minutes before your stated appointment. Thank you Amie for your help ?.
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February 2023 by Kevin C.
Would give 0 stars if possible. I work in a hazardous environment where lead poisoning is a risk. The website for Quest shows that they offer testing for heavy metals and lead under the category for "other tests." I made an appointment online and arrived 10 minutes early. After waiting for 20 minutes I was told that they are unable to do the test without a doctors note. Nowhere on the site does it say doctors note required for these tests. Waste of time, just go to a doctor rather than this low level amateur lab and have your blood work done there.
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January 2023 by Darcy Napoleon
I truly cannot understand all of these negative reviews.. I love this quest. Gina and Nikkie are absolutely amazing. Make an appointment online, bring a paper copy of your order, sign in through the kiosk and you’re in and out in no time. Will continue to use this facility, no doubt :)
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September 2022 by GINNI Basel
This place has gone downhill. Used to be in and out. I have been waiting over 40min. People keep coming in. Waiting room is full and Noone is being called in.
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August 2022 by Alec Graff
Based on other reviews, clearly this place doesn't care. But I'll throw my two cents in -1.) Their automated phone line tells you it's not open on Saturday, when it actually is. But not like you can ask since you CANNOT talk to a live person at this facility2.) Has signs yelling at you to wear a mask... when it has none to offer. Makes perfect sense3.) Nothing to stop you from wasting 2 hours only to find out they never received a doctor's order... since you can't verify it by talking to someone on the phone!
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April 2022 by Connie Rogers
They are fast and friendly. I have been going there for years
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March 2022 by Drake Dre Reffy
They need to fix their audio system if they’re going to have different times when you arrive drove over an hour to get here just be told oh it’s after time so we can’t do your drug screen what a waste of time
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December 2021 by Tony Antonov
DONT EVER USE THIS COMPANY! They have no customer service, NONE WHAT SO EVER. They have automated the process, you are just another sheep in the herd that they are going to cut the wool off.... They will promise you to get results in 4 days.... How ever today is 7 days and i stil dont have my results.... but the worst part is that you cant contact no one and ask about it.Also i payed for the test over the phone with the credit card..... never got a bill emailed and that is the only time i got to talk to some one.People at the clinic are also very inconsiderate and rude! ! !DONT DO BUSINESS WITH PEOPLE LIKE THIS?
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August 2021 by Zoe Tapp
I Went in for a drug test at 12:40 & was told to wait in the car and they would text me when it was time to come in. I waited for 45 minutes and finally went in to see why it was taking so long just to be rudely told that the lady who does the drug tests left for the day at 1:30 AFTER I signed in and waited. She told me I should have came in when they sent me the text and when I showed her I never got a text message she insisted I did. After I left I got the message, and I have good phone service I’ve never had an issue not getting messages until this one. 0/10 I wish my job would give me the option to go any place else
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August 2021 by Abbey Wade
I was able to easily schedule an appointment online and went in. Even with an incomplete order from my doctor, Renee went above and beyond to call the office and get the right information and it was one of the quickest and painless blood draws I have ever gotten!
