-
Has everything i wanted. Everyone very helpful. Especially Bridget.
-
February 2024 by wesley cobb
Only 1 full service checkout lane open . 7 people in 1 lane . The whole reason to go to Kroger is for the service. The somewhat higher prices used to be for the extra service (checkout clerk and bagger) . Obviously that's gone
-
December 2023 by Sheryl Henderson
This world has become so lazy ??♀️ if you don't have a medical condition or disability SHOP FOR YOUR OWN GROCERIES!!!! I see a lot of people on here complaining about wrong orders put into their car ??♀️ It's sad that able-bodied people can't shop for themselves......
-
December 2023 by John Doe
Horrible customer service. Had a Kroger card registered. Now it does not show up when i log in. Store said call cs, cs says go to the store. Guess they want me to stay with Jewel who's cards recognize my phone number and email. Kroger no help whats so ever.
-
November 2023 by James Jennings
The older man at check-out had a really nasty attitude and he made offensive and inappropriate remarks.
-
September 2023 by Kathi Cintora (Jojo)
Nice store. They can be short staffed at times, and that makes it a long wait at check out. Clean store. Some things are outdated as far as the building goes, but overall, I recommend shopping here.
-
June 2023 by Odessia S.
Don't bother yourself going to this store franchise. They use to have the lowest price around, now there are a joke. For instance, they pretend to give you 10 cents off gas for every 100.00 you spend. This is a gimmick. They list the gas higher and pretend they are giving you a discount. Just go to Meijer and get it for the same price Kroger is pretending to discount. I stopped going to the deli section all together. They have rigged the scales so bad that 5 or 6 slices equal a pound. The deli section used to be so busy now people just walk by. Everything in Koger deli section is around 13.99 a pound. Just go to Jewels better quality, freshness and price. For example, Kroger honey maple turkey is 13.99 a pound and the same brand at Jewels was 8.99 a pound. I go to Jewels now after going to Kroger for years.
-
June 2023 by Henry Walters
We made an online order for scheduled pick-up on Saturday, 6/3. The pick-up was scheduled for a window of 3- 4 pm. Upon arrival, we checked in at 3 pm. Once greeted, they loaded groceries into her car, which were soon discovered not to be our order. When asked about it, they informed her our order was given to another customer who already left. After several minutes of trying to figure out what to do, store employees said she could either wait for the customer who had our order to return or they could re-pick her order. We stated, disgruntled, whichever is quicker as we had additional plans after 4 pm. After waiting about thirty minutes (while running the car in the heat to stay cool), store employees approached her and stated the customer with our order would return at 3:45 pm. We said we could not wait much longer than that and was trying to encourage the employee to re-pick the order at this point and was puzzled as to why we were waiting for 15-20 minutes with no resolution. At about 3:50 pm the store still had not provided an answer, nor did the other customer with our groceries return (we didn't think they would). I called the store at this point because of how upset we were. I asked to speak to a manager and was transferred to an associate instead. After explaining the situation- the associate replied, "Well, mistakes happen." I agree they do. However, where is the accountability? She could have cared less. I then asked if she was a manager, and she replied "no". So I asked to speak to a manager. After finally getting connected to a manager, this female manager did not seem to care about the situation after I explained it again. She responded the receipt numbers can be close and misread sometimes. I can understand that. However, after 50 minutes of burning gas in the parking lot, I asked why a resolution hadn't happened. She stated she did not know where the communication breakdown was. I said you need to find out because she needs to leave and we may have to cancel the order. I asked the manager to do something to make it right, and she replied she could only give us a $5 off coupon. Really? She then asked me what I wanted her to do.I replied I would like the groceries we ordered and paid for put in the car so we could leave. The manager then said frantically I think they re-picked her order and are doing that as we spoke. Finally had the groceries and was headed home. We were late to our next activity as a result. In addition, food items were missing and incorrect in our order. I have shopped here many times both in-store and pick-up and never had an issue. However, since the management and employees showed no concern, we will not return to shop there. Corporate America has stated clearly to we the customers they they don't need us nor care about out concerns. As a result, I won't give second chances and return to shop at these places. I don't need special treatment- I just need basic common sense and a resolution to the mistake. The mistakes can and will happen, my issue here is the lack of concern and accountability from the store. I suppose we were just to sit there for hours on end and then leave without a refund- no, just not happening. Do better Kroger.
-
May 2023 by Rose Bailey
My biggest reason for ever coming to Kroger is to buy their Kroger brand heavy whipping cream. It's far and away the best! Well worth the drive across town!
-
May 2023 by Ashley Nicole
I shop in this store every week, i’m a kroger plus member as well and today that will all end. I have never been more furious. I was followed around the store as if i’m stealing by multiple managers as i picked up my order and a few things i forgot as well. I was also approached by someone in self check out about an order I paid for. I can’t even feel comfortable shopping in here again. the experience was so terrible. It sucks because I loved this store but the way I was treated today, NEVER AGAIN.
-
March 2023 by kelci crawford
Ashley the store manager or manager is AWESOME! I have never in my life heard a manager handle an unruly customer like she did yesterday! Everyone remember the customer is not always right, and you as a HUMAN have a right to refuse ANYONE service!! Even if you're a "paying customer" (even though you didn't even buy something) doesn't mean they have to serve you. Especially if you're screaming at their employees, and the back of my head. ? As a regular customer at this Kroger I give props to all the employees dealing with what they do! I'll say it again for the people in the back THE CUSTOMER IS NOT ALWAYS RIGHT! ??
-
March 2023 by Ryan Christenson
No necessarily because it has the best antiques, but they have a nice variety of collectibles, odds and ends ,and some decent antiques too. They keep the building nice and cool in the summer.
-
January 2023 by Always Hustlin (Always Hustlin)
These ladies are amazing and keep it real. It is always easy to write a negative review but even more awesome to write a positive ? one.
-
January 2023 by Estella Miramontes
These ladies are amazing and keep it real. It is always easy to write a negative review but even more awesome to write a positive ? one.
-
January 2023 by Pamela Servant
Was able to get what I need and leave quickly through self checkout.
