8AM - 5:30PM
1401 N Convent St, Bourbonnais“Bought flowers for an 85th birthday for a dear friend. She was blown away by the flowers as well as the delivery person presenting them to her on one knee while singing "Happy Birthday " Truly special!! Thank you!”
“Avery went WAYYY above and beyond for an out of state customer request for floral delivery on a Sunday, the day they do not deliver. I shared with her the importance of my request and 17 minutes later, a phone call to her boss ,who was off that day, and a florist who was off as well, she won over a New Mexican who has my distant business for as long as my bestie lives there. As a retail worker myself, excellent, thoughtful, caring, and understanding customer service that is willing to go above and beyond the norm to make a customer smile and jump for joy is rare these days. It would have been so easy to stick with "I'm sorry we don't deliver today". She even sent me a photo of the arrangement! Tholan's, please give Avery the best review ever and a record breaking raise please. She's the kind of employee that wins lifetime customers . ?”