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“You can arrive no more that 2 hrs early. There is a thorton's truck stop with limited parking. Staff here is very nice. Apt was for 12 noon. Was docked by 10:30am. Empty by 11am. KLLM Driver”
“Be prepared when you pick up a load here. You'll have to show your cdl to get into and out of the security entrance/exit. They'll take down your truck number, trailer number, truck and trailer license plate and state, and take a photo of your truck and trailer. When you back into your assigned dock, put AT LEAST 2 load straps into the back of your trailer. I used 3 personally. You'll also need to wear your safety vest and closed toe shoes when you go inside to check in. No phones allowed in the building. You'll be asked to stand by your dock inside as they load your trailer. They had the loads prestaged near the docks so loading was very quick. When finished loading, the loader takes pictures of the secured freight inside your trailer and you go outside, pull your truck forward enough to close the doors and the loader will hand you your seal through the dock door along with a tablet and ask you to take a photo of the seal on your trailer along with your BOL. Then you go back to security, show them your cdl again, along with your dock pass and bol. They then photograph your truck and trailer a 2nd time, return your bol, then you're free to go with your load. The whole process took a little under 2 hours from the time I arrived at the guard shack until I drove away. Very nice people here and plenty of room to get into your dock door.”
“Always Busy warehouse. If you get door between 2-8 you will be wait line. Because that doors always busy. Doors 14-15 is fast. In shipping office there is no specific employee who is responsible for shipping/receiving. You have to wait until someone is free”
“6 am appt, arrived at 5 am, took about 30min at the guard shack since there was 3 trucks ahead of me. Guard checked me in was super nice Spanish guy, he gave me door number. Told me to break seal and put papers in back of trailer, by 7:30am I was empty with signed papers in back of trailer. Nice and smooth. Thank you”
“My appointment was 12:30 PM. Arrive 9 AM hoping to get loaded early. I was told I would probably be loaded close to my appointment time. They called me for a door 11:16 AM, and I was done at 2:00PM. The guys inside were very nice. I got my paperwork and was out about 2:10PM. Minus one star because it’s a Clusterfest in there. There is nowhere for the trucks to stage while waiting. The trucks start lining up along the wall to the left. Then when there’s no room they make a second line double parked along the left wall and that can make it hard for the truckers backing into the docks on the right”
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“When I first visited this location, I was in shock. It wasn't jam-packed with angry and rude shoppers who don't know how to mind their manners. The employees are welcoming and friendly! You're not treated like you're going through airport security during checkout. Each time I shop here, the lines are minimal (I suppose 'minimal' is subjective based on experience here), and I have been shopping here during the week and weekend. The lines still operate efficiently. The selection/stock is awesome. It's conveniently located near the highway as well. Incredibly pleasant location!”