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June 2024 by Sue Bradley
My husband and I both had exams and ordered new frames. The optometrist was excellent, thorough, and answered all of our questions. Everyone there was friendly and helpful - offering suggestions on which frames looked best and would work best with our prescriptions. We couldn't be more pleased.
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June 2024 by Dennis Rollins
From start to finish, nothing but professional service, undergirded by patient care! Our families process for purchasing new glasses was honest, simple and fun!!
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May 2024 by Patty Anzelone
Wonderful experience at Visionworks Bolingbrook! Dr Patel was excellent. She answered all my questions friendly and professional. Jaz Sanders amazing! She is very knowledgeable, and gives great suggestions for frames and lenses! I’m very pleased with my new glasses and will be definitely returning here again for future eye care and eye glass needs!!
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April 2024 by SHILPA Aka SHEILA DESAI
Please inform patient if patient requested doctor is no longer working at that location, doctor has either changed location or no longer with Vision works.
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March 2024 by Brittany Collins
Jaz, who saw me struggling to pick an option for frames, didn't hesitate to try to help me. she gave very honest feedback and helped me come up with a better choice than I originally decided. she was very polite, very well mannered, had a great spirit and made the experience just that much better for me. Siddiq explained what she saw on the eye scan and although it could've been something minor, she took it a step further by recommending me to a specialist. She could've easily disregarded it or not told me but she she didn't. overall, they have a great team. I will continue my business with them going forward.
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March 2024 by shirley king
They are young and very intelligent and professional.
Jaz Sanders took her time to explain every question I had about my prescriptions
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March 2024 by Shelana Woods
It's was time well spent . theirs customer service was great . They answered all my questions and took the time to help me with choosing the best eyes glasses
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February 2024 by V Radesky
Much bad experience. First, the staff is very rude, especially if you speak broken English. Discrimination is their second name! Secondly, I went to get a prescription for contact lenses, however, everything they gave me as a trial lens, none of it was right, I still can't see with my right eye, it's very blurry. I was explained to doctor this problem three times and she just changed the brands and in the end nothing happened. I must the search for another place because I'm tired of coming back and tomorrow it will be the same. DON'T WASTE YOUR TIME AND MONEY!
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February 2024 by Lakita Campbell
Dr. Patel (and staff) was extremely attentive. She listened to my concerns, made suggestions and explained her reasoning for suggestions. Everything was fully explained, staff was pleasant and patient.
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February 2024 by rubisely lopez-duarte
The receptionist who attended me at my visit at the beginning made me feel like home. She new what I needed and at the time of checkout she still remember everything we spoke and helped submit what I needed for my new pair of glasses. The eye doctor was also amazing too. She made me feel like home and made me feel better at the fact that I don't have the best vision. Great places overall.
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January 2024 by Sidney Hubbard
Very fast and friendly service from doctor to the staff. Great place
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December 2023 by Debbie S.
THIEVES !!! I would think twice before using this location. I sat there and activated my brand new AmEx Gift Card for $250.00. Used it to pay for my glasses and told I was paid in full. I told the employee, no, I owe you $40.00 as my gift card is only for $250.00, and I owe $292.00. She said no, M'am you are PAID IN FULL. I knew it would eventually be caught and I could pay my $40.00. Well, I was called by the store manager claiming a problem with my gift card. I went right in and after much going back and forth with the manager and IN GOOD FAITH, paid again for the same pair of glasses!!! BUT.... Believe it or not another pair of glasses showed up at the store. Ya gotta love it because according to the STORE MANAGER it was a lab mistake. Long story short it's everyone else's mistake, not the employee or the manager, nor has corporate done anything. Like I said PLEASE don't go to a store that would STEAL FUNDS OFF A CUSTOMERS GIFT CARD ! SHAME ON YOU VISIONWORKS !!!!
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November 2023 by Dalean Rumble
Exam was thorough, MD explained everything in a way I understood, Tech was great helping me select new glasses, explained all costs and options
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November 2023 by Michael A. Ajayi
Friendly people and The doctor is very attentive and very patient with me and all my concerns. Will definitely be going back.
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November 2023 by Lea Powers
Very friendly staff and doctor! I was in and out very quick. Welcoming and comfortable environment : )
