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November 2023 by Michelle I.
Since this store first opened they have come around full circle. Every project we have hired them to do for us has been spotless. There was a little miscommunication with the luxury flooring as far as them having it sitting when it was suppose to be delivered but that was all worked out and they got us moved up with their installers. We had GS Flooring which is their sub contractor for flooring they use. We had our bathrooms done years ago and now finally got the rest of our first floor completed and it absolutely looks fabulous!! The crew with GS Flooring was so fantastic!! Cannot honestly say enough about them! The guys worked hard and were completely done in 2 days with no messing around. We got the Lifesource Flooring which is Home Depot's exclusive brand. Looks fabulous! I'll post some after pics after everything is all cleaned up and back in place.
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January 2023 by Marc W.
Always helpful. Find things quick great prices. Paint department gelpful
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October 2022 by Jim D.
I've been struggling with a handful of HD's due to customer service and lack of personnel knowledge but this location seems to be the opposite. Being a new homeowner in the area, these guys have been a great source of help. Special thanks to Norm for his kind and friendly demeanor and willingness to always lend a hand. He alone is one of the reasons we continue to come back.
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September 2022 by Phil K.
Avoid this Home Depot store. We rented one of their trucks and returned it after driving it 7 miles. I filled the tank with 5 gallons of fuel. (meaning it wasn't full when I got it) When checking in the vehicle the individual demanded I produce a gas receipt. (which I didn't have) He refused to look at the gas gage and then proceeded to charge me $40 dollars for a refueling fee. I refused to pay and they charged my credit card anyway. Pretty much credit card fraud as far as I'm concerned. Ended up spending $60 in gas for a $50 3.5 hour rental. After waiting for the manager who never showed up, I left vowing never to spend another dollar at this store. You shouldn't either.
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June 2022 by Mary G
Mike was amazing! He was able to fix my lawnmower and it works great. This is not the first time I have gone to him with my other outdoor equipment and that is why I keep going back to him!
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May 2022 by Karin Boland-Harbin
Just wanted to give a shout out to Patti in the Appliance Section of the Bolingbrook Home Depot. She helped us figure out which appliance bundle we wanted to purchase late yesterday. She was so patient in helping us compare models and pricing, there was a little bit of computer issues entering what we needed(which we all know can be very frustrating) but she did her best to get it resolved as quickly as she could so all got entered accurately but promptly. She chatted with us as she worked making it a very positive experience! Thank You again, Patti! Karin & Nate
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March 2021 by Julian Gonzalez
outstanding employee
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January 2021 by Sheila C.
There are 3 Home Depots within the same distance of my home. After a not so pleasant experience at the one in Oakbrook Terrace, I opted to patronize the Bolingbrook store. This store has friendly employees and no one seems stressed or pressed for time, which is a good thing. They are obviously busy but take their time helping each customer. However, they do seem to be a little under staffed both on the floor and at the check out registers. Thankfully this store has self check out. Today I was looking for those silly little lent traps that go on the water outlet of everyone's washing machine. I knew they would be in the plumbing area, but those little monsters are hard to find. I asked an employee walking the isles and she led me right to them, bottom middle of a large display. Perfect!
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December 2020 by Tim M.
Installation Nightmare is still going on for 3 weeks now. Home Depot delivery service never completed installation and broke water adapter. Said they would repair it, then backed off and said we should handle and MAYBE they would compensate us. Delivery driver also said he recorded me being disrespectful to him which I wasn't. I only said that they must have broke it. I am worried that they will put a doctored recording on Twitter and people will start harassing me. I asked them for a copy of recording or a letter indicating that there is no recording. I also want them to fix the adapter issue. I have disputed purchase with Amex and contacted Home Depot Executive Grievance team in Atlanta. Waiting for their response. This year finishes like it started. A nightmare. I am on 4th year of active cancer battle. This along with Covid 19 was enough to handle. I didn't need this nightmare from Home Depot.
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December 2020 by Lisa L.
No problems here. I was able to get right in and right out. They had what I needed in stock and check out was fast.
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September 2020 by Virginia Ireland
Rented the Drain Cleaner 50 × 1/2. Easy to use, lightweight and easy in & out service.
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August 2020 by Jeff Marvin
Ordered a appliance package in the end of May and still no hope of seeing any of them in August as or right now. Now they are saying at the END of SEPTEMBER are you serious? They appear to be selling items out if you only have ordered one item and not hold them if you bought a package deal. Anyone else have this happen to them?
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August 2020 by Eric S.
APPETITE FOR CONSTRUCTIONBuy lubricant for your Guns N' hand pruners for your Roses at the friendly Bolingbrook Home Depot.A new house means lots of DIY projects, which means endless trips to buy hardware, lumber, mulch, and just about anything else. This Home Depot is off of Weber Rd, about 2 blocks south of Boughton. The shopping floor is cavernous but there's enough staff scattered around to help in case you get lost.They have a good selection of charcoal, natural gas, and propane grills from high-end names like Weber as well as more affordable options like the six burner Nexgrill ($350) we settled on. It was simple to assemble and has already given us several great cookouts! We'd definitely recommend the Nexgrill brand.We've also purchased a hanging light fixture ($225), a Ryobi 6-in-1 power tool kit ($200), a couple of floral outdoor pillows ($50), an air compressor ($35) and misc. painting supplies ($50). In the next few weeks, we'll probably buy a Ryobi lawn mower ($260) and a trimmer/leaf blower set ($100) too.When we bought the grill, Joey helped us out at the register and was kind enough to knock $25 off of the purchase price due to the box being damaged. After checkout he radioed for loading assistance but no one showed after 5-6 minutes, so he came out and did it himself. Thanks for picking up your coworkers' slack, Joey, you da real MVP!* TL;DR *Time will tell if we split our business between Home Depot and the nearby Loews or come here exclusively from now on (it'll probably be an 80/20 thing). Their garden section is stocked with a nice variety of perennials and annuals, prices are competitive and they run deals on tools throughout the year.So far so good. You know we'll be back.
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July 2020 by Amy K.
I just went in today with my husband, and two young employees in back lumber area (Aisle 23) we're not wearing masks and the female coughed in her hand and continue to stack more lumber. We also noticed three other customers not wearing masks and not a single staff ask them to put them on. Where is the health safety in all this????
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June 2020 by Pete F.
Such a small thing to do to protect others and yourself but many employees not wearing masks or have themPulled down below their noses and defeats the purpose. Good thing doctors and surgeons aren't inconvenienced by wearing a mask since the civil war. Left the store and went to Lowe's...they seem to wear ppe...comes down to management.