-
January 2024 by Amanda Covarrubias
Do not come here! They did my nails so clumpy, uneven, and they all chipped right away. There is also a hair painted onto my middle finger and overall these nails are awful and not worth $50.I would highly recommend City Nails it’s nearby this location. I’ve been going there for years, they are closed on Tuesdays which is why I unfortunately came to this salon and I will NEVER be returning.
-
January 2024 by melissa It’s me
Mimi's behavior in the workplace could use improvement. She displays a lack of professionalism, behaving as if she were Beyonce's personal nail artist. I believe she has the necessary skills to perform at a higher level, but she selectively chooses when to utilize them, often producing subpar results. Despite this, the owner did step in to rectify the situation with my poorly done nails, although I was initially charged an additional fee. The unprofessional conduct of certain employees, such as Mimi, may have negative repercussions for the company. In the future, I will specifically request to be attended by the owner and his wife, as they demonstrate a genuine care for their business. Their products are of high quality but come with a higher price point, reflecting their commitment to excellence. It is worth mentioning that there are some employees who do display genuine concern for their work. This concludes my review.
-
January 2024 by Hana R
I'm hoping to warn others as my experience was not a pleasant one. I made an appointment and was turned away. I arrived for my appointment early and they checked me in. After waiting for 15 minutes- and finally after talking amongst themselves, I was approached- also this is not my first time there so they knew who I was and knew of my appointment because they ask as soon as you walk in. I was told my nail tech had to leave for an emergency and I said I was completely okay with another nail tech and that I understood. Then they declined and said they're actually very busy and cannot accommodate me. At this point I am the only other person in the salon and the other client is done and getting ready to pay. I then ask why I was not called as I made the commute far out for this appointment and why was this never communicated. He asks me to come back in 2 hours so maybe they can see about it. Then for the rescheduled appointment I called in advance to notify them that I would be a few minutes late and the lady on the phone said they cannot accommodate my 1pm appointment because they have another at 1:30pm and I need to come now. Which makes no sense because they have never finished my no chip in 30 minutes so why that is an issue made no sense. She then proceeds to say why I can't just come at 1. She could have flatly just denied service yet proceeded to argue with me.I was hoping this time would be different but there customer service and little charges that add up are ridiculous. I had a brought my girl's for a manicure date and they charge for things without discussing with you and act surprised when you ask for a break down of the services provided. The nails were chipped, rough and we were charged for the "thickness" and "how round" of the white used on the French tip. Absolutely ridiculous! Why was this not made aware before hand when we asked until it came time to pay and it was absolutely ridiculous! Way too much for a basic french manicure than other salons. And the worst part, they were so rough they ripped my sister's cuticles and left her fingers bloody and swollen. She had to come home and bandage her fingers from all of the little cuts she was left with. No one even offered her a bandaid or any care whatsoever.I will not be coming back here, only to be disrespected each time and over charged.Find another salon like I did, that will actually respect you and take care of you!
-
December 2023 by Jeri Harte
Very good pedicure! He gave a great foot and leg massage!I have been there 3 times and each time I was able to get right in without an appt. But it's best to call first just in case!
-
October 2023 by Aaliyah Jae
Never again workers don’t have no sort of customer service, like it was literally a terrible and awkward experience Ive been coming here for 3 years to but now that some workers have it’s just terrible don’t come here. I almost slapped the worker byeService: Acrylic nails
-
October 2023 by Caroline Cornick
Love this place! I never have to wait after mg appointment time and the pedicures are great! The staff is very friendly.
-
June 2023 by Beth-Mij
First time customer, had to have an existing set of dip nails removed, did not have a good experience at a previous salon. This time the technician listened to what I wanted, got the shape absolutely perfect, and the color selection while not very large - included some very nice shades. I plan on returning.Services: Sculpted nails
-
June 2023 by Beverly Clark
The first time I went in there and got my nails done I was happy with them two weeks later I went back and I was not happy with my nails. So I decided to give them another chance and my nails were terrible. The mail tech seemed to have an attitude and my nail job was horrible. I tried to explain to her that she needed to use more product because she was acting like she was scared to use any product at all.So I will not be going backService: Acrylic nails
-
June 2023 by Airica D
I had to update my review !!! Marco I think was his name was amazing !!!!!!!! He literally shaped my baby nails to perfection!!!!
-
May 2023 by daisy reveles
I wanted to like this place but unfortunately I can't allow myself to return here for a few reasons.I called on a Friday an hour prior to closing and was advised that they are still taking walk-ins if I can come quickly. I live 5 minutes away, so I did. When I came I explained that I had a wedding to go to the following day and provided an example of how I'd like my nails done. Two of ladies that were there were very nice and started working on my nails. Fast forward, I noticed the nail on my ring finger was lifting. I assumed she'd glue it back but instead she just kept working around it. Later, she asked me to go wash my hands and I informed her of my concern and she acted surprised and was going to glue it back until she realized my real nail was completely ripped from my nail bed. The other woman informed me of what happened and she offered to glue it back down and that I could come back later to have it removed.... I wasn't satisfied with that but I felt like it was truly my only option. So, after that she started to continue working on my nails but it was all in fast motion. The crystals on my nails were placed sloppy in a zig-zag line?? and she didn't work my my cuticles or anything of that mater.I wasn't offered a discount for my nail being ripped off due to the harsh nail filing she was doing. In fact, I believe they up-charged me because who charges $105.00 for a basic French tip set with 1 finger w/ crystals on both hands?? Like I said, I wanted to like this place but my experience ruined it for me. I will stick with my home based nail tech.Service: Acrylic nails
-
May 2023 by Zakahn Lyne
I got a fill here and Lucy did a great job! It was fast and very neat! I got a cute design and she nailed it!Services: Nail designs
-
March 2023 by M P
This was my second pedicure here. I went with my wife. It was terrific. For all they do , your legs and feet feel fantastic when they are done. I look forward to my next visit.
-
January 2023 by Brittany Greathouse
I love going here ! I usually make an appointment. I get so many compliments on my nails!!
-
December 2022 by Nicole S.
Everyone knows what they are doing and have a good hand at it! Good at doing hard designs and have good customer service. Appointments are preferred because they are busy and get many customers but walk ins are welcome you just might have to wait a little.
-
October 2022 by Destiny Clarke
There were rude and the stopped doing my nails for someone else wen I had an appointment at the time
