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January 2024 by Michael Stamper
Terrible company. They would rather you kill yourself then find help with your mental health. Your insurance can tell you who’s in network just for them to tell you that you’re not important enough to be seen. What an embarrassment of a company
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November 2023 by Myrna Spencer
I came to this place for the first time thinking it was going to be a great place to come to but I was wrong when I got evaluated the person that did it was great. I felt comfortable and she knew exactly what she was doing but when she wasn't there she passed me to someone else which didn't know what they was doing even when she left notes for them. They didn't care one bit if I was to have finished out my therapy for that day or any other day so I lost money out of my pocket which I'm not happy about and I will never recommend this place to anybody I know. And of course I'm still not feeling better but out of all that money. So I guess they was about trying to get what they can get from the insurance company also and don't care anything about the patience.
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October 2023 by Kristy Yanez
This used to be a great facility. Now they are blocking medicaid recipients from using the mychart app to make appointments and no longer providing necessary vaccines to children under medicaid either all because of money owed by medicaid in the millions. This is not patients fault. At least advise patients of changes in advance.
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June 2022 by Robyn Johnson
Physical Therapist Sara Griffin is great. The center itself is very nice and my appointments have gone smoothly.
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November 2021 by Valarie Mobley
This was my first time at this location & masks are still needed & there are social distancing in place in terms of were u sit as some chairs are marked W/stickers. The facility was clean they even have a large air purifier in the front lobby area. Hours of operation appear 2 be convenient & there was minimal wait time. One side is medical care & the other is PT/rehabilitation. The staff was friendly @ ck in w/ plexiglass at the counter. The doctor I was there to see Dr. Rasir Shahab was pleasantand knowledgeable& I didn't feel rushed and all other staff were nice as well.
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April 2021 by Ellie Baldwin
Hey, i'm sorry about all of the bad reviews. One kid from my school had a bad experience there, so they got lots of people to say bad things about it. Sorry! If their email ends with @averycoonley.org, the review is most likely false. All except for Kathrine Gillespie.
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November 2020 by Jen Shupe
I was turned away Saturday because I did not have an appointment and my child's condition "was not urgent enough to be seen as a walk-in."I took her across the street to Edward Immediate Care where she was seen immediately and diagnosed with pneumonia.
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June 2020 by James Yu
Very Weak Customer Service
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May 2020 by K. Lenz
Horrible customer service. The phone system is absolutely ridiculous. You get transferred around for hours with no resolution. Nobody knows anything about hours of operation or how to get a hold of other departments. I absolutely love my physician but it’s not worth it anymore to deal with terrible service and treatments by all other departments
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May 2020 by Katherine Gillespie
Horrible customer service, I was tested for strep and they never got back to us. We had to call and go through many people before it we found out it was positive and it was left untreated for five days. We went back and had to wait 30 minutes before they took us in. They didn’t catch that because of there incompetence I developed pneumonia. We had to find that out from going to a different office. It is all around horrible and I don’t recommend this to anyone else.
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May 2020 by GK A
Worst medical provider I have ever been to, the doctors barely listen to what you are saying and whisk you out as fast as possible.
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May 2020 by Arden Lawler
I don't like this... because i CAN
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September 2019 by Lq W
One of the worst medical provider in the region, they are run by business entrepreneurs, not doctors, making money is their priority
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September 2019 by Mohammed Raheemuddin
Great PT and OT staff
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September 2019 by Allison Jarosz
Very friendly staff!
