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April 2024 by jestin jose
Such a poor customer care service .
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March 2023 by Siulgr L. A.
Excellent service very friendly staff
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August 2022 by Tavia Johnson
The bank tellers here were EXTREMELY rude. As soon as I walked in the building they gave me attitude 0/10 highly DO NOT recommend this branch. They are very unprofessional and rude
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June 2022 by Nick Holstein
Absolutely terrible phone call experiences. I have been waiting for 30 minutes to speak to a customer service “specialist”. Whether I call this branch or try to call the provided number to speak with a specialist, I wait for about 10 minutes before the phone hangs up without me pressing anything.
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June 2022 by Ele Bea
The staff is wonderful but the hours posted online and on the door are both inaccurate.
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May 2022 by N Lupyvovk
Nobody at the front to make an appointment or help with some questions. Was waiting 15 min, no attendance
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May 2022 by Kelsey A.
I had a strange and complicated business banking emergency, and Theresa Hakey spent hours working it out with me and helping me get the problem solved. She was amazing and I couldn't recommend / commend highly enough.
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April 2022 by Adriana Beltran
Unable to deposit a check, door would not open to ATM lobby.
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January 2022 by Tavia Daijhanique
The bank tellers here were EXTREMELY rude. As soon as I walked in the building they gave me attitude 0/10 highly DO NOT recommend this branch. They are very unprofessional and rude
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September 2021 by Nadja Lalvani
Teresa Hakey is a godsend! My 87 year old father was having issues with his mortgage account as well as other challenges. She always made time for him. On more than one occasion, he was in her office for more than an hour. she so patiently and effectively tackled each of his issues one by one. they were not quick fixes, and it often took a couple different visits to finally resolve. I am so very grateful to Teresa for really taking the time to provide the most amazing customer experience we’ve ever experienced! The level of service we received was more like a small hometown bank than the huge entity Chase is. I highly recommend working with Teresa at Chase! she truly cares about her customers and goes far above and beyond her assigned role in the organization.
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September 2021 by Tiffany
Chase is getting ridiculous l have been a customer well over 15 years and received a fee for Depositing a check through their Mobile app that was not read correctly. They stated they were unable to waive the fee because they have a new system. I have not asked for a fee to be waived before and I felt unappreciated as a longtime customer.
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May 2021 by brian ericksen
Natalie the teller doesn't even know their own bank policy. Added charges that I have never been charged for before because she is incompetent.
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April 2021 by Nicole Marzullo
Banker Antonio Gallardo is amazing guy he made it so easy!
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December 2020 by MEKATECH AUTOREPAIR
Tony Gallardo, He is very friendly and professional, always ready to help. 10 stars..
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March 2020 by Melanie Pandocchi
ATM was quick and easy
