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April 2024 by Lateef Uddin
Called many times but the operator at this branch never picks up the call
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January 2024 by Andrea Pocaterra
Very good service
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January 2024 by Phil Plate
Jordan and Mac are a great asset to the company. They deserve a raise and the information to do there jobs without having to call anyone for a simple in app update. There position should reflect the correct security clearance.Thank you for your time.
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October 2022 by Jorge Martinez
terrible customer service. Can not log in to digital banking
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April 2022 by Laurynas Berzonskis
Absolute horrible bank, slowest service. I would not recommend anyone coming to this bank. There is barely anyone working here.
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December 2021 by Jackie Thompson
Please train more people on how to do cash advances at the bolingbrook and Romeoville location. It's only one lovely lady who knows how to do cash advances at the bolingbrooklocation on lilycash. She needs a raise, because she can do a various of things.
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October 2021 by Christian Pidgeon
I went with my mom to open my first checking account and it was amazing. The inside was clean there was no trash In the parking lot. We went inside and we were greeted imediately. We were instructed to wait which only took five minutes and then I was greeted by a nice man. In very clean clothes. He called me sir and I really appreciated that because even though I am still young he treated me with the same respect as anyone else. excellent service, best bank in town. ?
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March 2021 by Taneisha Vales
I was discriminated against at this branch by a white female bank teller with long blond hair and glasses. I’ll be closing out my account. This place is a joke!
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March 2021 by Anthony Adams
My friend was racially profiled at this bank location by a white female bank teller. I do not recommend this bank.
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September 2019 by Angela Curry
Absolutely awful. No customer service, no customer loyalty, no common sense. They just lost a longtime customer and a potential client. Good job running your bank into the ground. We should have let you fail years ago!
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August 2019 by Iliya P.
I come here to pay bills and I'm usually in and out in like 5 minutes. There is never a line and the parking is easy to find. The people who work here are very patience and diligence in what they do. I have never seen them make a mistake.
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August 2019 by Allie P
So BMO Harris in general is awful. They closed out the checking account I get my bi-weekly paycheck deposited into for no reason at all (still couldn’t give me a reason and tried to blame me for it), the people in their call center were SO RUDE to me claiming they had no record of that account at all, then when I spoke to someone competent enough they still did nothing to help me fix it because they said since it was a Friday I had to wait until Monday to do anything since Friday isn’t a business day (?!?) even though I reported it at 6 AM on my drive to work!!! Now I am banking with a wonderful credit union, and have been trying to close my account with BMO but every single time I go to this branch the banker is “on lunch” or “on a call” and can’t help me. Listen I commute to work and the bank isn’t open before my shift and I get off at 5 and this bank closes at 5. I have gone on my own breaks and lunches to get this taken care of and every single time they tell me they’re busy. Banking with BMO has been the WORST customer service I have ever received and they are messing around with peoples money and livelihoods.
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June 2019 by Allison
So BMO Harris in general is awful. They closed out the checking account I get my bi-weekly paycheck deposited into for no reason at all (still couldn’t give me a reason and tried to blame me for it), the people in their call center were SO RUDE to me claiming they had no record of that account at all, then when I spoke to someone competent enough they still did nothing to help me fix it because they said since it was a Friday I had to wait until Monday to do anything since Friday isn’t a business day (?!?) even though I reported it at 6 AM on my drive to work!!! Now I am banking with a wonderful credit union, and have been trying to close my account with BMO but every single time I go to this branch the banker is “on lunch” or “on a call” and can’t help me. Listen I commute to work and the bank isn’t open before my shift and I get off at 5 and this bank closes at 5. I have gone on my own breaks and lunches to get this taken care of and every single time they tell me they’re busy. Banking with BMO has been the WORST customer service I have ever received and they are messing around with peoples money and livelihoods.
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January 2019 by Allison p
So BMO Harris in general is awful. They closed out the checking account I get my bi-weekly paycheck deposited into for no reason at all (still couldn't give me a reason and tried to blame me for it), the people in their call center were SO RUDE to me claiming they had no record of that account at all, then when I spoke to someone competent enough they still did nothing to help me fix it because they said since it was a Friday I had to wait until Monday to do anything since Friday isn't a business day (?!?) even though I reported it at 6 AM on my drive to work!!! Now I am banking with a wonderful credit union, and have been trying to close my account with BMO but every single time I go to this branch the banker is “on lunch†or “on a call†and can't help me. Listen I commute to work and the bank isn't open before my shift and I get off at 5 and this bank closes at 5. I have gone on my own breaks and lunches to get this taken care of and every single time they tell me they're busy. Banking with BMO has been the WORST customer service I have ever received and they are messing around with peoples money and livelihoods.
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May 2016 by Nick Frieri
Slowest service ever
