9:30AM - 6PM
5253 W 111th St, Alsip“The customer service was excellent, but the storage lock had to be adjusted and flat bed need to fix the wheels on the flatbed need immediate attention. Other then that she was very helpful.”
“The employees here are amazing! I was so lost and confused as to where my unit was on my first visit, but the gentleman there helped me out so much. He walked me to my unit and explained every little detail so that I wouldn’t be so intimidated by such a big space. Thanks again!”
10AM - 5PM
9159 S Harlem Ave, Bridgeview“Andy was incredible with us. They took their time with us and followed through with their word. They put a smile back on my daughter's face, after her first car she saved for many years trans blew. We will be doing business again with Midland Commercial Trucks & Hybrid Vehicles.”
“Carlee and Nicole are amazing! We recently purchased two 16 ft box trucks to deliver our recycled auto parts and Carlee and Nicole helped us select low mileage/late model trucks. From start to finish, the process was seamless and efficient. Communication was top notch! Most importantly, our drivers are so happy to be driving such quality vehicles!”
“Very fast and professional service. Helped us out in a pinch for a fair price compared to others within 10 miles. Arrived quickly, which makes a difference when other places were saying 1 hour or more at 2AM.”
“I would absolutely use this company again! Clean trucks, in great running condition and I recieved fast and courteous service; @ a reasonable price... now I will say that I noticed all the taxes and fees added on were more then my mileage I traveled during my move but other then that no complaints! Great job Penske Truck Rental Team!”
“I highly recommend this U Haul!!! Very friendly folks and extremely helpful!!! After having one U Haul cancel our trailer we needed because we were late(after driving 5hrs to pick up an item, which I was extremely upset about!!!!) and others didn't have one available, this one did and came to them rescue. Thank you!!!!! You saved my day of headaches!!!”
“This is my first time using U-Haul storage services in my experience was beyond what I could have imagine despite others peoples previous reviews. At this particular location in Markham, the general manager (Tamica) along with the cashier (Nunn) made me feel like family rather than a just a customer. The atmosphere was friendly. The store was very clean, and although they did not have the unit that I wanted available at the moment, they were still able to accommodate me temporarily until the wound that I desired will be available free of charge.”
Open 24 hours
11901 South Pulaski Road, Alsip“Has all the great amenities of a hood gas station but in the burbs ? I always go here for everything from cigarettes, snacks, gas to playing the Lotto & gaming machines in back. Plus the staff are awesome. ????”
8:30AM - 6:30PM
7655 S Vincennes Ave, Chicago“I get my Jeep washed here because automatic car washes damaged my other car, I get my tires shined and car freshener added for a reasonable price and my vehicle is always cleaned well.”
“The two ladies was very courteous. The process was explained well. I arrived on time because I reserved a truck. I had to wait for my driver. There was no problem for me to wait. The return of the truck was easy and quick.”
“The person that assisted us that day had excellent customer service, very nice, calm, and detailed. I will recommend anyone looking for great customer service to visit this location.”
“My first time ever going into a U-Haul for a storage unit was a pleasant experience. Freddy, the employee that helped me, made sure to answer all my questions with good detail and also made the process go smoothly. I’d definitely recommend this place!”
8:30AM - 5:30PM
5509 S Oakley Ave, Chicago“Every step of this process was seamless. All staff were knowledgeable, professional, and very courteous. The help was hardworking and thorough. This is a 2 part move for us so I am very happy to be able to know in advance that this is a great service and intend to rebook all of the services for the second portion of this move!”
7AM - 7PM
1510 Torrence Ave, Calumet City“I would recommend U-Haul to everyone especially the River Oaks store they was always nice and kind. they took care of my stuff both to and from Texas thanks U-Haul”
“Had the unexected pleasure of being a customer of U-Haul truck Rental, located inside of U-Stor-It located at 8737 S. Ashland in Chicago. I was greeted by two very professional, friendly, and courteous employees Wesley and Sashai.
Courteous interactions with both of them, not just because I was a customer, but genuinelly nice informative employees.
Thanks U-Haul for job well done ??.”
“Clean and almost new rental cargo van - used to move some larger items and boxes. Rode like a dream, and good mileage - 186 miles and around 10 gallons. Location was clean, well kept and easy to find. Staff, from on the phone to in person were friendly and helpful. Rates were good - check them frequently as they are demand based. Initially it was $89 a day with 150 free miles - still a good deal. The day before my rental it dropped to $59, so I called and was able to cancel the original reservation and make a new one at the cheaper rate.One thing I will add, if you drive the Illinois tollway and use the pay-by-plate system or add the plate to your iPass, be sure to include the tag designation with the plate number, even though it's not technically part of the number. For example, if there's a stacked F and P on the plate, they have to be part of the plate number. Otherwise you'll get fined by the tollway AND Enterprise will stick you with a $25 "administration fee." I just got done arguing with them again - I used the pay by plate and paid the tolls. Then they sent me violations for the same tolls! $25 per toll administration fee. I know it's not the local branch, but seriously?”
“Penske Truck Rental is a provider of rental trucks for personal and commercial use. It offers a variety of truck sizes and types, including cargo vans, 12 to 26-foot trucks, and tractor-trailers. Customers can rent Penske trucks for moving homes, transporting goods, or any other transportation needs. The company has a wide network of convenient locations throughout North America and offers competitive pricing, flexible rental periods, and additional services such as towing equipment and packing supplies. Penske Truck Rental is a subsidiary of Penske Corporation, a global transportation services company”
“I can’t praise this location enough. Danielle and the gentleman that checked my truck back in( I’m foolish for not getting his name) were superb, awesome and all around great people. Whoever looks over these emails, please, please, please thank them for me. I will always keep them in my prayers and expect nothing but greatness for them.”
“This location is awesome!!! I have rented a truck from the twice. The first time, there was a small inspection needed for truck so I had to wait. I dont remember the gentleman's name that helped me, but he waved the miles and gave me 10% discount. I enjoyed the truck to the fullest! My second rental was 2 weeks ago and the truck was beyond beautiful! It did great! I am going to call in a few minutes to make a reservation.”
10:30AM - 5:30PM
8316 S Birkhoff Ave, Chicago“Everything was in order about Cost ?, Mileage, Insurance. As normal! The only PROBLEM I AM HAVING IS THE TERMS OF CONTRACT RENTING THE VEHICLE!! I RENTED ON SATURDAY MORNING!! WITH THE “( UNDERSTANDING )”!! I CAN KEEP IT OVER WEEKEND UNTIL MONDAY NOT TURN IN ON SUNDAY AT 11:00am! Other than this I will definitely ? use them ALL THE TIME!! CUSTOMER SERVICE IS EXCELLENT AND GOES ABOVE AND BEYOND!”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”