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“Best customer service ever! Have been to post offices closer to me but was in this area so went here, will drive the extra mile for this one here on out just the nicest employees.”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
“The customer service was awesome, the agent taking my mail asked me a few questions and even called a friend to make sure I had all the items required for passport renewal in my envelope. She was full of positive energy too!!”
“One of the best Post Offices I've been to..Employees are very efficient and knowledgeable about their job...Great customer service, very clean lobby and well supplied...Thank you USPS for all that you do...”
8:30 am - 7:00 pm
18525 Torrence Ave, Lansing
Post Offices
“Service is very quick and employees are pretty knowledgeable of services offered. Every time I come to this location, even when there is a line I'm always in and out. Among many this is by far the best post office that I've visited yet.”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
“I stopped by Saturday in the morning and the staff was so friendly and helpful. The staff member that helped me mail my passport was patient and so helpful. I was pleasantly surprised! By far the best experience I've had at any post office!”
“I have been coming here for the last 10 years that I lived in this area and never had an unpleasant experience. I went in today after looking at the hours and then seeing these bad reviews, so I had to leave this now. I was in there alone, I stood aside because I had to fill in some information that the attendant was so nice to show me for sending certified mail. Mind you there were 30 minutes left til close. And then SIX people walk in, and she kicks in to high gear all the while maintaining her pleasantness. When she sees I was done she lets me come back up and finish my transaction. Her name was LEASES (I hope I spelled her name correctly) and she was so pleasant and so speedy (the lady behind me also complimented her), and a perfect employee to have had instructed me WHILE attending to six other people (which of course always happens right before close). Polite to everyone while I filled my paperwork, and remained polite to me with all my questions. Thank you!”
2:30 - 5PM 9AM - 1:30PM
16011 Kedzie Ave, Markham
Post Offices
“I made a appt. for a passport. The minute i walked in the door i was greeted by Brenda. She was very nice and efficient, she explained the Passport process . If u need a passport make a appt. to come to this location. They also do photos.Thanks Brenda!”
8:30AM - 4:30PM
19 W Main St, Glenwood
Post Offices
“YOUR STAFF CARLA, CHRISTINE, PATEL, AND ALL THE EMPLOYEES ARE WONDERFUL EXCELLENT CUSTOMER SERVICE . AND KNOW THAT OUR SAVIOR WOULD SAY" WELL DONE GOOD AND FAITHFUL SERVANTS" THKU FOR ALWAYS CARING ALL OF U BLESSINGS AND PROSPERITY ALWAYS""”
“Last month I came by to receive my two packages and first off, why are the opening hours so inconvenient? But the lady behind the counter was nice enough and I did end up receiving my packages so it wasn't too bad.”
“The staff at this location are always nice and friendly when ever I need to ask a question or need a service, especially Mr Thomas. As with most jobs dealing in public service and in particular this post office, there are times when services are not at their best but I attribute this to short staffing and staff turnover in the area of Mail Carriers. It it takes time to acclimate to an experienced mail carrier. Let us all move in the spirit of patience and understanding.”
“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”
“I find the staff helpful. I love how they decorate for the holidays, even ones that I don't celebrate. Now I rarely have issues with the packages I mail out. There were some problems mailing out packages during the beginning and height of the pandemic, but no more delivery problems now. I trust this post office. Regarding the frequent uncleanliness, I spoke to the P.O. manager. They share a custodian with at least 1 other post office. So that is the reason that it often looks messy. I even offered to vacuum for them, but they didn't have a working vacuum cleaner. These are hard times for businesses, please remember, it takes a village.”
“I recently had two deliveries where I used an incorrect address. Mail carrier Brie (not sure of spelling) caught both errors and delivered both deliveries to my correct address.Thank you so much.”
“I go here almost every couple days and just wanna give Decola 10 stars if I could, she is very friendly, prompt, and always helpful but most importantly very friendly and out going its a pleasure to deal with her great service. Thanks Decola”
“Went here with my baby around 3 or 330pm today to drop off an ebay purchase. The gentleman with the mask at the front checkout was great and super helpful! He walked me through it and showed me the correct box I needed! Whatever your paying him it is not enough!”
“The postal service here is great One of the employees that works here is really bad really bad for customer service it's a gentleman I don't know his name but the postal service need to know about him”
“The lady supervisor with short haircut at the window has excellent customer service skills. She goes out her way to accommodate with lost packages or mail that is not in my box. I forgot to mention that I receive my mail in my PO box. The lines are short these days. I can truly say she try her best to run this place in a professional and upbeat way. Our communities need leaders of integrity, patience, and understanding like her.”
“Much better than the Frankfort Post Office. I guess I will just have to go out of my way to go here as the employees are much nicer and I'd rather drive extra than deal with the nasty USPS worker at Frankfort that everyone complains about.”
“THANK YOU RASHEED FOR MAKING SURE MY PROPERTY TAX BILL PAYMENT SENT PRIORITY MAIL/WITH SIGNATURE WAS DELIVERED RECEIVED AND PAID ON TIME. SERVICE WAS IN AND OUT ON VETERANS DAY THAT HAD A LOT TO DO WITH GOOGLE STATING THE OFFICES WERE CLOSED WHEN IT FACT IT WAS ACTUALLY OPENED 11/1O/23 OF LASTS FRIDAY. THANKS AGAIN!!”
“today is june 23, 2023 whatever manager you had working there tonight WAS AMAZINGGGGGGGGGG My package had the wrong zip code and stated that it was delivered and i had yet to receive it she made sure that i got my packages”
“I received great service from this post office today. Thank you to the young man that delivered my packages and his manager for working together in order to help my situation.”
8:30AM - 5PM
14212 Cottage Grove Ave, Dolton
Post Offices
“NICOLE NICOLE NICOLE NICOLE LOL That’s all i have to say she was amazing my package was lost some where in yall system and she checked in and called me until my package made it to me i appreciate her so much she need a raise”
“Ok I have to say I'm never a fan of government institutions and more often than not, find the employees useless, but I called and got Carrie on the phone and she was incredibly helpful, so I had to put a rating out there.”
“Excellent service! The woman at the front desk was so kind and helpful! Very well spoken and patient. I wish I had her name! It’s clerk 14 on my receipt. The line was also short when I got there at 9:30am on a Friday.”
8:30AM - 4PM
701 Holbrook Rd, Glenwood
Post Offices
“A shout out to Frank at this facility for being very pleasant, informative and helpful! No, they don't have anyone to answer the phone. Carriers are working 12+ hour days. It's going to be 95 degrees and sunny today and 20 employees out of 39 called off. Thank you to those who show up and do their best!”
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“The United States Post Office the employees are so very friendly and polite. Also if you have any questions about your mail, package etc. Thay are ready to help you anyway they can.”