Old National Bank is a financial institution that offers friendly and polite service through its bank representatives and tellers. Customers appreciate the clear communication and willingness of staff to help with questions and concerns. Several reviews highlight the kindness of employees, such as a teller named Keyata and Ruth, who went above and beyond by sending out dog bones for a customer's hyper dog, making both the customer and pet happy. Another customer shared their experience of receiving compassionate assistance from a staff member named Dawn, who helped to reduce some overdraft fees during a difficult financial situation. Despite some challenges following the bank’s merger, many customers find the staff to be approachable and helpful. For example, a customer who lost their wallet received supportive help from a staff member named Angelica, which made a tough day better. Overall, Old National Bank is viewed as a caring and customer-focused bank that strives to provide positive experiences. The staff’s friendly attitude and willingness to go the extra mile help create a welcoming environment for those seeking banking services.
Old National Bank is the right bank for me. The Bank Representative and Bank Tellers are so very friendly and polite. And the bank always be clear. You have any questions they are willing to help you out ?
October 2022
I had lost my wallet and I was having a bad day on top of that, lovely lady Angelica help me get thru this was very informative and helped me get thru the rest of my day ty Escorcia!
December 2019
Great service always pleased no problems 20 years with the bank
