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July 2024 by Sherreta Jefferson
Excellent service from Antonia she was helpful and the nicest person since I’ve been Chicago
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July 2024 by Victoria Davis
The staff here is very friendly and helpful. A new employee sold me the incorrect windshield wipers. George, the manager, was amazing in resolving my situation
He got me the correct wipers and installed them, no questions asked. I will be a returning customer!
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June 2024 by P S
I needed a brake light bulb for the driver's side. All other brake lights were working. The salesperson decided to come outside look at all the brake lights to also determine that it was driver's side bulb that needed to be replaced. All other brake lights were working properly. He had difficulty removing the bulb so he goes to retrieve pliers. He removes the bulb with the pliers. I purchase a new bulb. He replaces it, but guess what happens after he replaces it. All of the brake lights stop functioning and he drops the screw down the light compartment. I ask him to get assistance. He 1st talks to a guy in uniform who looks like a mechanic due to his uniform. He doesn't really want to get involved. Therefore he retrieves a young lady working as a cashier, at the time. She retrieves the screw. Still no brake lights functioning. They suggest it's a fuse. Well, I've had that tested and it wasn't a fuse. My suggestion is a salesperson should not assist with these types of things if not properly trained. I hadn't talked to the manager and I'm not sure if the lady that assisted him was a manager. I gave it 2 stars only because he was remorseful. I believe his name was Amari. He said he was having a bad day, so can you imagine how I felt, after this experience. A quick stop to purchase a brake light bulb turns into an 1 hour ordeal with no brake lights functioning at all.
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June 2024 by Joseph McKinley
Crystal M. Is amazing she Grace you with her smile and she helps you out with all best possible options and solutions… the best customer service I have ever experience
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June 2024 by Diane Smith
Always crowded
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June 2024 by Miguel Mondragon
These people don't know anything about car parts, the 2 female managers don't know anything and they tell you that you better go to another store, very bad service.
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June 2024 by Emerson Branch
Diana does a great job she is very thorough and patient.
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May 2024 by Mark jones (AJ)
Good help
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April 2024 by Jluis N
I have had the worst experience in this store, especially with Luciano, terrible service.
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April 2024 by Pitt Buhkannan
I know every store don't have everything but still a good place to buy vehicle parts ?
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March 2024 by Etoya McBeth
The Assistant Mgr, Cami at the Blue Island location made my experience seamless! She was very knowledgeable and diligent in ensuring my issue was resolved. It was very empowering to see a female leading not only by example but with a wonderful team!
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March 2024 by sean robinson
Fast and knowledgeable service and a self check out
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March 2024 by L “Butterscotchslammer” W
Antonia was super helpful!
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February 2024 by fabs fabs
Luciano is very helpful!
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February 2024 by Eric Harmon
Asked for some help with checking batteries and system was done in 5 mins great experience
