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February 2024 by Nana qwequ
I was in this Walgreens in Bloomington to take passport photos with my wife. I paid $73 for 8 photos (four each). I requested for digital copies sent to my email but was told by the lady who served us that that couldn’t be done. I left Bloomington just after taking those pictures.When I got to my destination I decided to read on the Walgreens website their passport photo policy and realized I was entitled to get the digital copies. I called the store and was met with this rude female. She wouldn’t let me explain what happened. In the end I had to end the call.I called again and got through to Brian. Words cannot describe how amazing this man is. I only spoke with him on phone but Gosh, the level of professionalism, his attitude, his control on dispute/conflict resolution is simply amazing. He even found out that all our pictures had defects and would fail so he had no choice but to void the transaction. This is the type of individual organization should protect at all cost. Thanks Brian for being amazing at what you do.
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January 2024 by Carli Barnett
This review is specifically for Jamyra who helped me through the photo department. I had ordered a calendar before Christmas to give as a gift. The initial calendar that was printed had errors and the binding cut off photos and the month of the calendar. I called the store to ask for a reprint. I wasn’t sure if I needed to do anything on my end to make the print better. Jamyra helped me and said that she would personally check the reprint and call me to let me know if I had to make edits. She called me back about an hour later and let me know it printed and looked great. I picked it up with no problems and the reprint she did was perfect.
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December 2023 by VoodooZombie7
Trashy rude workers. Avoid this place completely. I don't know how they stay in buisness.
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November 2023 by miranda becker
Worst pharmacy I have ever gotten medicine at in my entire life. Pharmacists are rude. Went to pick up 2 medicines that have been there since Friday but only one is ready but you can wait 45 minutes for the other if you want to wait. Trash . I wish I knew who else to complain to this is the worst service I have ever experienced. If they can’t handle the load they shouldn’t even be open. Although I bet if they were open past 6:00pm they could actually get their orders filled
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November 2023 by Michael Elliott
If I could give zero stars I would they do not even deserve half a star. Everyone please if you read this take your business to the Walgreens off of Oakland here in Bloomington. They have same hours and everything but they are not rude and they get you your meds when you’re supposed to have them. This is the absolute worst Walgreens pharmacy I have ever been to. They put you on hold for 30 minutes and then come back and tell you “Yes sorry they don’t make that medication anymore”. Women didn’t even do her job nor check anything because the Walgreens on Oakland in same town of Bloomington had no problem getting the medication and it will be filled by 1:00pm tomorrow. This place needs to be shut down immediately. Non of them know how to do their jobs , all they do is what they want to and that’s it. I was waiting to pick up medicine one day last month and over heard a tech training another and she said “ so we have to have all these completed tonight before close right? And the person training replied “technically yeah but honestly just do how many you want and say your done.” Again I’ll say worst pharmacy in Bloomington Illinois no doubt about it. Also all my meds are due on the same day every month but yet when it’s due to be refilled they tell me it’s going to take 8 more days! Um excuse me? These are automatic refill and should be due on the 5th. They were going to let me run out of my medication and be out of it for a week. I’d literally have to re start one of my medications.
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October 2023 by Moh7 Tam
Terrible pharmacy had the worst experience and the staff are rude. Care more about making money off vaccines than getting people who are actually sick their medicine. Awful experience so not use this pharmacy!
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October 2023 by Francesc Borrull
I had an 11:45 appointment for a Covid shot. I showed up 2 minutes early. It took ONE HOUR to get the shot. Absolutely unacceptable. I really hate people wasting my precious time. They checked me in THREE times (I did it online prior to my appointment), and then TWICE at the store, by filling out paperwork, answering the same questions, etc., and yet, 1 hour in and out. Even a lady who came after me was taken care before me. Absolutely unacceptable. And the customer service was mediocre at best. They don't even care. "We're very busy" I was told. Am I not also a customer?I am writing this review now and I see the store has a 1.8 average review on Google. I should have checked before making the appointment, but anyway, GOODBYE WALGREENS. I will never bring my business to Walgreens again. There are other choices around here.
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October 2023 by Caleb P
Believe the hype. This place sucks. They will message you that your prescription is ready then you will go here and it won't be ready. Any sort of prescription takes far too long at this location. You're better off taking your business to CVS.
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October 2023 by Dorothy Frank
Not very helpful. Cashier was not pleasant. She had to lean on counter to be checked out. Upper management should definitely be checking on this Walgreens. Worst store ever.
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September 2023 by Felicity Threet
If I could give this pharmacy no stars I would! My daughter has strep throat her prescription was sent in yesterday before they were closed. They didn’t have it ready when I went to pick up and they were about to close so I waited til today at 1pm. They told me it would be 40 minutes. I was annoyed but came back after 40 minutes through the drive thru again and they tell me it will be 20 minutes because the pharmacist was giving vaccines… I argues a little but at one point the girl just shut off the speaker and went to the next person in the other lane. So I drove around parked walked myself my infant and my daughter who was spiking a fever again when it was several hours too soon to give her anything more for the fever and she was shaking from chills inside the store and went off on them and THEN they moved into gear and got me her medicine. Such an awful experience I do not recommend anyone use this pharmacy
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August 2023 by Don M
The service at this Walgreens is abysmal. The pharmacy isn't open on the weekends, then only 10-6 on weekdays. Combine this with extremely slow service, makes it very difficult to get prescriptions without missing work. Definitely wouldn't come here if it wasn't for my insurance making it much more expensive to go elsewhere. Though will be going on the hunt of one of the other Walgreens might be better. Hard to imagine they'd be much worse.
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July 2023 by Chelsea Catt
The pharmacy is consistently slow, and the people are consistently rude. I tried to go through the drive through tonight. The hours state they are open until 6. It was 5:45, which I realize is close, but it is within the stated hours. There was a woman standing outside who was rude and uncaring and said the drive through is closed. I asked her why it was closed before 6, and she rolled her eyes and just said it’s closed. If you want to close at 5:45, you should list that as your hours so that people who need their medicine can make appropriate plans. We will be switching pharmacies.
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July 2023 by Raymond R.
I am a type 1 diabetic who is insulin dependent with daily injections. I need my supplies to continue my regular day to day, but for some reason it seems the "trained pharmacy staff" at this location never has their stuff together. My App always says prescription is ready and whenever you go into fill it's always another wait, backorder, or some discrepancy a child could fix. I understand why the pharmacy is now reduced hours and closed on weekends while others are not, because working with that amount of degeneracy must be contagious. Never had a problem back home, never had a good experience here. It is blasphemous to put people's health on the line with inexperienced staff that Walgreens has wasted their funding for training on. Absolute chimp work.
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June 2023 by Kristen S
This pharmacy is terrible- i switched over here cuz the one on main and emerson was slow and rude people. Well this one isn’t any better. I fill my prescription and it takes them weeks to fill it, everytime i run out of my medication. Or they say it’s ready for me to get there and it’s not. I call and get put on hold for long periods of time. I go there to get my medication and they are very rude, and don’t take time to listen to you. The staff always have attitudes. They need some customer service attitude checks here and fast. I’m switching again it’s that terrible. Will never go back.
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June 2023 by Logan Gerwick
Consistently late on refilling prescriptions. Not sure why this pharmacy is always delayed. The wait line to get assistance is always long. Something needs to change here, it’s been like this ever since the first time I used this pharmacy.
