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October 2023 by Jamie Fender
I just picked up my new Toyota Prius from Sam Leman and even with the chaos of a tent event, they made my buying experience very personal.Horeb made sure everything went as smooth as it could and gave me every fact I asked for in a straightforward answer. He wasn't afraid to tell me if he didn't know something and immediately went to find the answers he didn't know directly.The entire Toyota team did their best and the car I reserved even arrived earlier than expected. I will be glad to continue to see them for maintenance and future visits.Once again, thank to the whole team.
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October 2023 by johanna “Joysworld1” Vazquez
The best car buying experience! Car buying can be overwhelming but Juan Vazquez made the process a lot easier! He went above and beyond and listened to exactly what kinda car me and my husband were looking for. We didn’t want anything fancy but something that would be reliable and safe. Especially having a 9 month old we wanted a safe car. Juan answered all our questions and made sure we had all the information we needed to make our final decision. We ended up purchasing a Rav4 LE! We absolutely love our new car! Thanks for everyone at Toyota and especially Juan for being welcoming!
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October 2023 by Shawn Carlson
We had such a great experience at Sam Leman Toyota. Hugo kept us apprised of vehicles that came in that fit my husband’s very specific wants. Hugo never gave up and found him the perfect vehicle even though it took a while. Super helpful and speedy purchase process too.
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October 2023 by Ron Pridgeon
I love my new rav4. I was lucky to get Sebastian Garcia as my salesman. He was extremely knowledgeable about the various Toyota vehicles and all their options. I wouldn’t hesitate to work with him if I ever buy another Toyota
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September 2023 by Dani Lavely
Had such a great and easy time purchasing our first ever new vehicle! Kyle helped get all our questions answered about the vehicle we were looking at. Jake in finance was great as well and made that end of the process super simple! All around great experience! Would definitely recommend them to any friends and family!
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September 2023 by Nicole Marter
Kyle was extremely helpful and informative. Kyle did an excellent job of listening to my requirements, as well as noting what I thought would be nice to have but not mandatory. Kyle respected my thorough research of what I wanted and needed. Kyle did a remarkable job of speaking to me, getting to know what I wanted and needed, and did not ignore me to just speak to my husband. Kyle did not try to pigeonhole me into anything I didn't want. Most importantly, Kyle was extremely respectful, personable, helpful, and genuine. This was a buying trip I did not look forward to having to make, but Kyle not only made it a pleasant experience, but an enjoyable one. Much appreciated!!!
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September 2023 by christy rich
I worked with Kevin Brown to purchase my new Tahoe. Not only did he tirelessly search for the perfect vehicle for me but was a complete joy to work with. His enthusiasm and patience with me was impeccable! He is by far the best I’ve worked with and I will rely on him with every other car buying experiences.
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September 2023 by Andrew Bennett
I would like to share a great experience I had recently while purchasing a Toyota RAV4 Hybrid at Sam Leman Toyota in Bloomington, Illinois. There were two very professional, honest, and efficient employees that my wife and I worked with during our purchase. Sebastian Garcia was our sales specialist who first worked with us on the phone to secure the exact model and color we wanted. When we arrived at the dealership, he explained everything in detail, answered all our questions, and was enthusiastic about what he was doing. It was very clear this was someone who takes great pride in the manner in which he does his job. I would also like to recognize Kimberly Romero the Business Manager who walked us through the finance details, also in a professional and efficient manner. Sam Leman Toyota is lucky to have two great employees in Sebastian and Kimberly. I have purchased many automobiles of different makes over the course of my life, and this was by far the best experience.
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September 2023 by Dana Bair
Andrew in sales was wonderful, I had very specific requests for my new vehicle and he was able to check all the boxes for me! He kept in contact with me throughout the process and communicated all progress on my new vehicle order. Once the car arrived I requested window tinting, Andrew made sure this was done immaculately. I could not be happier with my 2023 Prius, it is perfect. Thank you to Andrew and the Sam Leman team in Bloomington!
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August 2023 by Glenn Harbin
We purchased a new vehicle today. It was a rainy day. The showroom was clean and dry. I took advantage of the complementary coffee. I viewed the service department. Our salesman,Damian, was very helpful. The business manager, Kimberly, was helpful in offering options in addition to our sale. Overall rating is five stars.
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July 2023 by JM Rodriguez
Damian and Taylor provided excellent customer service!!!!! They were very reasonable and diligent on answering all my questions. We got a fair deal for a brand new Toyota. Even after we got the car we wanted (no stress or pressure), we still got follow-ups on how they could help us get used to driving it around and pushing all its fancy buttons. Would not hesitate to return to this dealer for another new Toyota down the line if they keep managing business this way.
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July 2023 by Hunter Ault
I had the pleasure of working with Kyle during my car-buying experience, and I couldn't be happier with his service. Kyle's extensive knowledge about cars and his friendly demeanor made the entire process smooth and enjoyable. He patiently answered all my questions, provided valuable insights, and helped me find the perfect car that met my needs – a Toyota Prius. His expertise and professionalism were truly impressive. I highly recommend Kyle to anyone in search of a knowledgeable and friendly car salesperson.
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June 2023 by TJ Grundler
Andrew P. did an amazing job! Was so kind. When the seatbelt wouldn’t fit, he went and found me an extender! I love my new car and it was a great experience. I had a million questions since it was my first time buying a newer car and he was patient and polite the entire time :)
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June 2023 by Pete Johnston
I just purchased a new Toyota Tacoma from Sam Lemans in Bloomington. Without a doubt the best best purchasing experience in my 50 years of owning cars. My salesperson was Kyle Kleinschmit, a very impressive young man who really knows his vehicles. I didn’t buy from my local dealer because they were jacking up prices with dealer add on’s. I literally walked in the door and started a conversation with Kyle about my wants and needs for a vehicle, no bull just honest salesmanship. I really appreciated that and after a handshake my new car purchase was in progress. My car came in sooner than expected, I picked it up and even bought some new wheels from the parts department. They gave me a discount on the wheels and I was driving home. Needless to say when we replace my wife’s car I’ll be looking up Kyle and probably get her into a new EV or Hybrid.Sam Leman Toyota and Kyle Kleinschmit, I’m glad I found you. You made my purchase super easy and enjoyable.
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June 2023 by Jacqueline Rodriguez
Honestly everything was a great experience.Our sales rep was Kyle he helped us get into our new to us 4Runner. He helped us with the numbers, we got a better payment option than we originally would if it wasn't for him trying to see what strings can be pulled. I truly appreciate the service that was given. Usually this process of buying a vehicle is a complete drag but the awesome customer service we received made the whole experience a bit fun. Definitely will be going back for another vehicle in the future.
