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November 2023 by Chris Bowen
My salesman Gary Lowe was extremely helpful and returned my calls and texts right away. He assisted me in getting my truck setup and thoroughly explaining everything. I would highly recommend reaching out to Gary for your next vehicle purchase.
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November 2023 by Dan S.
I just purchased a 2022 Bronco here and everything went smoothly. Gary Lowe was my salesman. He wasn't pushy or overbearing. One of the nicest salesmen I've ever dealt with. Knowledgeable and very friendly. In fact, everyone I spoke with there was the same way. Very professional place. I'd buy there again
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November 2023 by Eric
We worked with Gary on a vehicle purchase when we were not local which is always more challenging. He provided detailed pictures and videos of the car beforehand and other information before we drove a few hours to come look at it. It was nice working with someone who was detailed and knew the product and got everything back to you in a timely manner. Very good customer service. Our test drive with Devin was also nice as he knew the particular cars features very well and gave alot of good feedback. The rest of the dealer folks were pleasant and easy to work with. The car was ready to go at the agreed upon time, test drive was good and finalizing everything else only took a hour or so. Seems like a quality dealer.
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October 2023 by micheal harris
Stopped in for a service, ended finding a new vehicle. Tom was my salesperson, very easy going and not pushy. I left without a deal but 3 hours later they called me and met my prices. Overall one of my best dealership experiences.
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October 2023 by Bill Hunsinger
My situation was so complicated that I knew it would take an especially creative and trusting dealership to work with me.The Sam Leman Ford staff showed they were willing and able to meet the challenge. During a period of 10 days, Adam Simpson [Salesman] and Amy Kiper [Financial] worked with the creative trusting management to create a fair deal.They took the appropriate steps to ensure that I was trustworthy. Since this was my first time, I investigated their trustworthiness. Then Adam took the lead and worked with me to hammer out a win-win fail deal.
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October 2023 by Rick Winter
Bought a used 2022 F-150 and took 2- 300 mi trips (one way) to dealership to purchase vehicle and would have to say it was worth it. Had a great experience with Tom Smith our salesman. He was very friendly, knowledgably, helpful and informative, in person and on the phone. Easy to reach to answer all our questions and information, even after the sale. Would say the same for the rest of the staff there. Would Highly recommend. AAA+++
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October 2023 by Sue Kistler
Gary Lowe was very easy to work with, got me in my 2022 Lincoln Nav late on a Friday night. Amy Kiper was very knowledgeable and fast to get the paperwork done even if it meant her and Gary staying over on a weekend! Very grateful!!
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October 2023 by Roger Daniels
Awesome day to meet up with Big Frank. Took care of all me needs then some. Down to earth great person who takes pride in what he does. Extremely awesome transaction with the whole crew at the dealership. Sam Leman Ford your guys are awesome. This type of dealership and the people that work there is why I drove 12 hours round trip to get the truck of my dreams. Thank you everyone and to BIG FRANK.......YOU THE MAN.....
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October 2023 by Dave E.
I just bought my second F150 from this dealer and I am very pleased. I have also serviced my trucks there and have been very happy with the quality and reliability.
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September 2023 by Kevin N.
I bought a lot of cars in my lifetime, but never had such a positive experience provided by our sales representative, Tom Smith, and the entire Sam Leman Ford group. When all other dealers wanted to play games when purchasing my new 2023 Ford bronco, Tom Smith was transparent and accurate throughout the entire process. Everyone from the receptionist through the finance manager, solidified our decision to choose Sam Leman Ford over all other dealers in the greater Chicago area. It was well worth the 90 mile drive south.
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September 2023 by James Young
⭐️⭐️⭐️⭐️⭐️My wife and I purchased a 2022 Lincoln Corsair today from Gary, and he made our buying experience a great one. He walked the lot with us while we looked over different options and decided which one we wanted. He was very personable and knowledgeable from the first moment we spoke to him. No matter which vehicle we were looking at, he wanted to make sure we were aware of the carfax report findings for that vehicle. He never once made us feel like we were just another sale. We will definitely be recommending him to our friends and family in their next car buy experience.
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September 2023 by William C.
I recently purchased a New F150 from Sam Leman Ford. The price of this vehicle was several thousand below competition. Over all the staff was VERY HELPFUL!! I had done some pre work before I arrived and was very anxious about being pressured to by additional warranties and being kept in the dealership for hours. I had none of that I arrived at 11:10 and was on the road by 12:00. An overall great experience. Jowonis was very helpful getting me in and out quickly. I will return for my next purchase!
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September 2023 by Larry N.
My wife called to inquire about an SUV she wanted. Salesman was rude, told her it was a lemon recall vehicle, but would not explain what that meant. I called and it was explained to me. I made them an offer, and never heard back from them. We don't feel very important to them. I would hate to see what it would have been like if I did buy something and a had problem. LarryJefferson City, MO
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August 2023 by Benjamin Jones
My experience with sam leman was AMAZING! I went in to trade my car in, everyone in there was so respectful and helpful. Especially GARY LOWE he was determine to get me into a car. He got me approved for this 2021 Toyota Corolla. Me and my wife love this car! Thanks so much for all your guys help! I definitely recommend GARY! He was so much fun to work with. He explained everything very well. This will not be the last car we get from then for sure!
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August 2023 by Jason S.
Adam was great to work with. I have a medical issue and just don't have the energy I'd like to have. Adam helped me purchase a new vehicle and trade mine in, mostly through email conversations. It really helped, as the drive to Bloomington is over an hour for me. I'm glad I made the trip though.