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February 2024 by CJ F.
The lady salesman, Audrey and sales manager, Helen were absolutely the most wonderful people in the world to deal with. After searching for four months and working with numerous other salesmen, it was these two ladies that took the sale up over the top. They offered me more than any other place I had been. It was a no hassle transaction once I arrived at the store to complete the deal. I worked with these ladies over the phone and through text and was extremely satisfied.
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November 2023 by Dan S.
I just purchased a 2022 Bronco here and everything went smoothly. Gary Lowe was my salesman. He wasn't pushy or overbearing. One of the nicest salesmen I've ever dealt with. Knowledgeable and very friendly. In fact, everyone I spoke with there was the same way. Very professional place. I'd buy there again
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November 2023 by Marion L Harper
Tom Smith did an amazing job. He got the best price, on my new Ford Explorer.
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October 2023 by Dave E.
I just bought my second F150 from this dealer and I am very pleased. I have also serviced my trucks there and have been very happy with the quality and reliability.
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September 2023 by Kevin N.
I bought a lot of cars in my lifetime, but never had such a positive experience provided by our sales representative, Tom Smith, and the entire Sam Leman Ford group. When all other dealers wanted to play games when purchasing my new 2023 Ford bronco, Tom Smith was transparent and accurate throughout the entire process. Everyone from the receptionist through the finance manager, solidified our decision to choose Sam Leman Ford over all other dealers in the greater Chicago area. It was well worth the 90 mile drive south.
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September 2023 by William C.
I recently purchased a New F150 from Sam Leman Ford. The price of this vehicle was several thousand below competition. Over all the staff was VERY HELPFUL!! I had done some pre work before I arrived and was very anxious about being pressured to by additional warranties and being kept in the dealership for hours. I had none of that I arrived at 11:10 and was on the road by 12:00. An overall great experience. Jowonis was very helpful getting me in and out quickly. I will return for my next purchase!
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September 2023 by Larry N.
My wife called to inquire about an SUV she wanted. Salesman was rude, told her it was a lemon recall vehicle, but would not explain what that meant. I called and it was explained to me. I made them an offer, and never heard back from them. We don't feel very important to them. I would hate to see what it would have been like if I did buy something and a had problem. Larry Jefferson City, MO
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September 2023 by Douglas S.
Leman Ford gave me a great Deal on a new Ford Edge ! Gary was Salesman. Finance manager was able to save me a ton on Financing through Ford Credit. Had to drive 85 Miles to get there but WELL WORTH IT ! Thank you so much, will be back in a couple years to get that Explorer next time !
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August 2023 by Jason S.
Adam was great to work with. I have a medical issue and just don't have the energy I'd like to have. Adam helped me purchase a new vehicle and trade mine in, mostly through email conversations. It really helped, as the drive to Bloomington is over an hour for me. I'm glad I made the trip though.
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July 2023 by Jill H.
Just had the easiest used car buying experience of my life (of course it helped we were paying cash, thanks to an insurance settlement). Worked with Jarrod Baxter and he was very low-key and easy to work with. Answered all our questions, let us take it out for a test drive by ourselves, and made the paperwork as efficient as possible. We finalized the sale with a woman named Amy, who was also very nice, funny, and easy to work with. Highly recommend them!
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April 2023 by John W.
One of the easiest car buying experiences ever! After a long in-person and internet search for a 2023 F150 with the options I wanted, I found what I was looking for at Sam Leman Ford. Jarrod quickly replied to my information request, and answered all of my questions via email for the next few days. The following Saturday I made the 260 mile round trip to finalize the deal and drive home my new F150. Jarrod and the Leman staff made the whole process quick and easy.
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December 2022 by Thomas B.
I called the Service department because there was a burning smell in my car. Plus I was leaking oil. Six month old car. They couldn't get me in until January. Luckily I called Heller Ford and they got me in the next day. They fixed the problem quickly and efficiently. I will NEVER go to Sam Leman Ford again. Besides the fact that their service waiting room is like a dirty bus station they should not be selling cars if they can't service it. Heller Ford in El Paso has a brand new facility and some very nice people. I bought at least six cars from Leman. NEVER again.
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August 2022 by Dan B.
I drove about 2 hours to Sam Leman Ford and was glad I did. Well worth the drive. I worked with Mason Witzke who did a great job. He had great communication with me. I also had a trade that they matched other dealer pricing. Was in and out in a few hours with a new Ford F250 truck. Also no 10K above MSRP for a new truck. I will definately be sending more people your way. Keep up the great work.
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July 2022 by Karissa J.
My husband and I spoke to Mickaela who was very kind and helpful to set us up with an appointment. The next day we drove nearly 2 hours to look at the vehicle and trade in an existing vehicle. There was very little negotiation needed. We got exactly what we were asking for in our trade and an extremely fair deal on the purchase vehicle. Adam was very transparent and upfront about the vehicle. The finance part was fast and easy. We were not pressured to buy anything extra either. Our purchased vehicle was detailed, filled with gas, and ready before we were. Adam set up the Ford Pass with us on the way out to see us off. Total time spent there was around 3 hours. This was definitely the fastest, easiest, and most pleasant car buying experience. Would definitely recommend to others and come back in the future!
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May 2022 by Brian S.
Gary was very friendly and helpful throughout our entire truck buying experience. When we had questions he got us the answer. One thing that could've been done differently is he could've gone over the features to make sure we were knowledgeable on everything before leaving the lot. Other than that I would say definitely use go talk to Gary and purchase a car or truck from him.
