The Residence Inn Bloomington is a newer and well-appointed hotel located in a convenient location near Bloomington's shopping and university areas. The guest rooms are spacious, clean, and comfortable, featuring full kitchens with fridges, microwaves, and cooktops. Guests generally appreciate the hotel's amenities, including the complimentary breakfast, although some have noted that the breakfast area can get crowded and the selection may be just "OK." The hotel staff is praised for their professionalism and service, with one guest highlighting the efforts of the evening shift desk person who was "hustling to meet everyone's needs" and had a "great attitude." However, a few guests have reported less-than-ideal experiences, such as issues with noise from the furnace, inconsistent information about check-out times, and even perceived racism from the front desk staff. Overall, the Residence Inn Bloomington is a solid choice for travelers, offering spacious and comfortable accommodations in a convenient location. While most guests have had positive experiences, the hotel may still have some room for improvement in terms of consistency and attention to detail.
Excellent serviceRooms: Very comfortableFood & drinks: Breakfast options were served in a large area
May 2024
It was a great experience and a really nice property. We arrived at 5 pm and the evening shift desk person was on duty by himself. Nick was hustling to meet everyone’s needs and had a great attitude while handling multiple guests. 5 Stars for his efforts, professionalism, and service.
May 2024
The staff were professional and helpful and knowledgeable of the area. The rooms were clean and comfortable.
