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August 2024 by Savannah Maliah
Absolutely do not recommend this place very unprofessional very rude and they broke into my car without my permission even had to report it to the police .. not only that it took me coming up there 3 times for the same break issue and last time I came up there to drop off the car the manager snatched the paper and refused me services. Will be reporting to the better business Bureau.
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August 2024 by Harmony Talsma
Rick and his team are amazing. My Volkswagon Atlas was stalling and making weird noises. Rick and his team worked hard and fixed it for 1/4th the price the dealer would have cost me. He made sure I was kept in the loop and no surprises. He even called me a week later to ensure I wasn't having any other issues. Thank you
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May 2024 by Ed Scearce
Always excellent and courteous service
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April 2024 by Randall Hoffman
Trust them!
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April 2024 by Austin Wilkins
Great service and got my car back up and running for a fair price.
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February 2024 by Lt Car
I don’t think I’ll ever return to a dealership to do any repairs on my vehicle because they weren’t honest about what needed to be done until came here I found out exactly what the problems were and they were honest and gave an estimate with an explanation about the repairs with proof
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February 2024 by Rachel Majer
A great place to take your vehicle they get you quickly and professionally .
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January 2024 by Morgan Donnelly
The worst customer services I have ran into in a LONG time. I believe my interactions were with the owner, Rick. Called early this week to make an appointment for my grandmother to get her brakes fixed, told him we had open availability and was willing to make an appointment for any day and any time. He told me to bring it in on Friday morning, with no specific time for drop off. Just Friday morning, pick up Friday afternoon. After scrambling to get rides in place for my grandmother and the vehicle, we show up Friday morning around 9:30AM for him to look at me like I had five eyes, and tell me no. Proceeded to tell me that I was to drop it off the night before, which he never told me to do so. When I continued to reiterate the plans that were put in place, he told me yes, I was to in fact bring it in Friday morning, but told me it was too late now. Even though he never gave me a specific morning time to bring it in! He not once apologized for the inconvenience, or confusion. Nor did he try to fix the problem. Never tried to give me a different time to bring it in. Was nothing but rude and unprofessional. Absolutely love the R&R at the Morrissey location, where Dave is the owner. This location was absolutely awful. And this was my first encounter with them.
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October 2023 by Tammy D.
Always pleasant to do business with!
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March 2023 by lou L.
I wish I could give zero stars. My son went there based on a recommendation that they are helpful and nice to students. Not the case at all! The man he dealt with was rude and not helpful at all. This is a kid far from home, uneasy, scared to drive his car and the guy was a d**k! Also was going to charge him$900.. took it to two other places -- one estimate was $700 and the other $650Just be aware.... For a student, there are much better places to take you car and spend your money. GO to the R&R tire and auto place on Morrisey! No affiliation with this one.
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February 2023 by Kevin H.
The mechanic was nasty and screamed at us. We'll never know the quality of work because we were treated so horribly. Pathetic. Go elsewhere were they want your business.
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January 2023 by Bonnie Lemaster
R&R on Washington just does it right, every time. Rick and Rose are good, good people. Super fair prices, warranties always present and honored, Rose is basically the nicest, calmest person you’re probably ever going to meet in an auto shop, Rick and the team are incredibly knowledgeable and straight-forward, trustworthy. I’ve been taking my vehicles there for several years now and feel lucky to have them to turn to for small and more significant repairs.
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January 2023 by Bonnie
R&R on Washington just does it right, every time. Rick and Rose are good, good people. Super fair prices, warranties always present and honored, Rose is basically the nicest, calmest person you’re probably ever going to meet in an auto shop, Rick and the team are incredibly knowledgeable and straight-forward, trustworthy. I’ve been taking my vehicles there for several years now and feel lucky to have them to turn to for small and more significant repairs.
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December 2022 by Mary Orr
My daughter was traveling thru the state and the car started making noise. She pulled over at a rest stop, worried and sent me a pic of a panel hanging from the bottom of the Ford Edge. She was three hours away from home and 10 miles from Bloomington. Neither of us know cars, so I googled “auto shops…”. R & R looked like a good place to start, called them first (SO GLAD I DID!) I briefly explained the story and asked if my daughter could drive there. Rose said the first opening was next Wednesday but she’d check. She called me back immediately and without hesitation, told me to send her in. They got her in, made the repair in minutes. Super friendly, knowledgeable, and obviously great to work with. They were so kind and I don’t know what she would have done without them. THANK YOU!!!Service: General repairs & maintenance
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December 2022 by Mary O.
My daughter was traveling thru the state and the car started making noise. She pulled over at a rest stop, worried and sent me a pic of a panel hanging from the bottom of the Ford Edge. She was three hours away from home and 10 miles from Bloomington. Neither of us know cars, so I googled "auto shops...". R & R looked like a good place to start, called them first (SO GLAD I DID!) I briefly explained the story and asked if my daughter could drive there. Rose said the first opening was next Wednesday but she'd check. She called me back immediately and without hesitation, told me to send her in. They got her in, made the repair in minutes. Super friendly, knowledgeable, and obviously great to work with. They were so kind and I don't know what she would have done without them. THANK YOU!!!