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September 2023 by L B
Mr. Wilson's shop is fantastic! He and his associates go above and beyond to assist, explain, and repair your auto. The best part is that he has a loaner vehicle! You will never be inconvenienced by a necessary repair. 10/10 every single time!
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August 2023 by Mark McHale
I can’t say anything short of incredible things about Pro Tire. Steve and his staff are honest, hardworking, and overall great. Both times I’ve gotten work done by them, they’ve done little things that mean the most. Just had to get my AC repaired in this heat and Steve got me in the next morning. At no point did I feel as though that were trying to upsell me on unnecessary repairs, overcharge me, or anything of the such. Fair and honest people to work with, which is more than I can say for shops I’ve dealt with in the area.Furthermore, I purchased my car with a check engine light on and a code I couldn’t dismiss on my code reader. I get in my car after picking it up from the shop and Steve and company cleared the code and error message that corresponded. I never once promoted them to do this. I won’t go anywhere else in town, as Pro Tire has indefinitely won me over. Thank you Steve, Megan, and crew!Service: Air conditioning
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August 2023 by Wendy Miller
Highly recommend any of your automotive needs to give Steve at Pro tire an opportunity! He is efficient and highly knowledgeable . Not to mention, fair and honest! As well as he will accomodate you as quickly as he possibly can. Excellent customer service!! Thank you Steve, and all your staff for servicing my auto needs... not just tires!!
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February 2023 by Geoff Ritter
A+ service. My daughter's car had issues while she is away at college. Did not know who to serve her to but pro tire and automotive came highly recommended. They got her car in, diagnosed and fixed in under 24 hours. Such a relief having a go to place for car repair when I cannot be near to help
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February 2023 by sarah barr
I had my car towed to this place when it broke down on the way to Nashville on Wednesday this week. Steve was nice enough to work it in to get it fixed and he took some money off the labor and sent us on our way when it was done. What he didn’t know nor did I, was that the work wasn’t completed that the pulley wouldn’t come off later. It did come off when we got into Nashville and it died downtown. Long story short I had to get it towed to a mechanic there and get it fixed. Steve took care of the repairs as he said he would do since it involved the alternator. Thanks Steve for all that you did.Service: General repairs & maintenance
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February 2023 by Brandon Kuppersmith
Steve and his crew are the best around. Honest , good communication, and fast service. Couldn't ask for anything more!
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January 2023 by Geoff Pearson
First time going to Steve and his team at Pro Tire. Outstanding customer service….we will be returning again for all our auto care needs. Highly recommend this business. They treat everyone great, explain what they are doing with your vehicle and do this all at a very fair price. I will never take my car to a dealership again. Thank you again Steve and your staff.Service: Auto maintenance
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January 2023 by eabrook2
I have been going here for years! Today is a perfect example of why. My car had a blinking checking engine light and other warning lights popping on. I got the phone call this morning that all it needed was an oil change. This was a perfect opportunity for a less reputable place to charge me for stuff I didn't need. Another time they notified me a part was under warranty. I'm so glad to have a car shop I can trust.Services: Oil change
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January 2023 by Brenda Messamore
This is the second time that I have been to Pro Tire. Both times the service has been exceptional. I have definitely found my new tire place. Steve at the front desk is very friendly and customer service oriented. This is the kind of service that gains loyal customers. ????Services: General repairs & maintenance
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December 2022 by Tyler W.
Service was super fast and well priced. Everyone I spoke to there was incredibly nice as well.
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October 2022 by Ashlee Crancer
What a fantastic experience I had at this place!!Steve provided the best customer service and went above and beyond for me. I will not go anywhere else for tires or automotive services. I appreciate your kindness Steve!!Service: Tires
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July 2022 by Suzanne B.
Our daughter is an out of state student at ISU and needed an oil change last week so she went to a quick-change commercial franchise in the area which proceeded to tell her after the oil change that her brakes were in such bad shape she shouldn't be driving and they all needed replacing. I read the excellent reviews of Pro Tire and called to see if we could get a second opinion and they squeezed her in to make an assessment. The owner told my daughter that she had a good 10k miles left on the brakes and that none of them needed replacing. They will be her "go-to" mechanic for servicing her vehicle while she is in Normal. Honesty and integrity in mechanics are hard to come by, but that's what we found at Pro Tire!
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July 2022 by Brett G.
Very Friendly service. Came in with a check engine light, owner explained the problem and didn't charge me to fix a minor thing. Stand up Guy and trustworthy family business
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July 2022 by Tony G.
Very professional, honest and helpful!!! We take all of our vehicles there and Steve always goes above and beyond to make sure we are well taken care of. GOAT!!!
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May 2022 by Lucy N.
Great service! I went in today to with my check engine light on. They checked it out and made sure to give a great explanation of the situation!
