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September 2023 by Keith
I went to deposit money from my Mastercard to my checking and was told they won’t accept Mastercard because they are partners with Visa. What a joke! A credit union that won’t accept a debit card for a deposit?? You just lost my business.
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March 2023 by Carrie B.
No longer Prarieland, now Uof I and can't even talk to a local person. All done through a 217 area code and foreigners answering phones! Been with these people since 1999 and I will take my business elsewhere! Can't even find the CASH deposit I deposited 2 days ago!!!
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December 2022 by Erik Scearce
Absolutely terrible experience working with them. Will never do business with this company ever again.
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May 2020 by Norm Heartsfield
Impossible to deal with. Poor management!! 7 years after accounts closed and they are still a pain. Welch on payment arrangements. DO NOT BANK HERE!!!
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June 2019 by Jordan Nechkash
This bank is extremely hard to work with. When questions arise, they never answer their phones or return calls unless it involves them getting their money; anything relative to customer care or service is disregarded. I've had a vehicle finance loan paid off for more than a year and it's still showing up on my credit report as an open account. Take you banking business elsewhere. Prairieland is comparable to Woodforest.
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January 2019 by Brenda Kitchens
Been with this bank several years. They have worked well with me on my loans and accounts. The only thing I would like to see them change is for the lobby to be open on Saturdays for a couple hours.
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December 2018 by Tenzo Heron
Just don't
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November 2018 by Stacy Brush
Can’t wait to get my money out of here and go somewhere else, but it’s damn near impossible because of their TERRIBLE lobby hours. 9am-4pm on weekdays only?! How is anyone with a regular job supposed to do that??? Also, what kind of bank refuses to take PayPal and Square payments? I can’t even deposit my income from my side business because my stupid bank won’t take my money. Banking here was a huge mistake.
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January 2018 by Larisa Lindahl
Can't wait to get my money out of here and go somewhere else, but it's damn near impossible because of their TERRIBLE lobby hours. 9am-4pm on weekdays only?! How is anyone with a regular job supposed to do that??? Also, what kind of bank refuses to take PayPal and Square payments? I can't even deposit my income from my side business because my stupid bank won't take my money. Banking here was a huge mistake.
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July 2017 by Andrea Elser
My partner and I walked in looking to finance a new car. I had all of my paperwork ready and organized, complete with steady and abundant account balances. We were set up with Marcia. She was terrible to us. She treated us like we were stupid for coming in there. She didn't stand up to shake our hands. She scoffed at my credit score-which I was open about the fact that I am financing to build my credit even though I could pay for a car in cash. We were recommend by a friend and branch manager of our bank to finance through Prairie land, and I really regret ever stepping foot in there. We both have worked in customer service for years, and Marcia missed the mark on all standards.
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April 2017 by Illinois guy
I like banking here and everyone is always really nice but no lobby hours on Saturday which is ridiculous how any working person going to get anything done? Also better to deal with them in person than over the phone more gets done that way. Have a loan through them when paid off will most likely switch banks.
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June 2016 by jann star
Excellent!
