-
October 2023 by Jerod Nerad
Chesleigh Shreves has made our dream of home ownership a reality. She was patient and understanding of our concerns. She was there for us every step of the way.
-
May 2023 by Kaitlyn Cook
Wonderful customer service! The staff genuinely care about your banking needs and what they can do to help you succeed. Best banking experience in town!
-
September 2022 by Shannon R.
I have a checking, savings, and mortgage with this bank. I started getting a service charge in my savings account so I called to find out why, I was told that the charge was for doing online transactions in the savings account. Then this month the charge was there also when I called again they said that it was for being under the minimum balance. I said last month you said it was for using the internet banking. They refuse to refund the service fees even though they gave me the wrong information. I can't move my mortgage but I will be closing my other accounts.
-
August 2022 by Treasure Rynerson-Tatum
We just made the transition over to Prairie State Bank & Trust and have been thanking our lucky stars ever since. Chad & Lori have been so kind, accommodating, helpful, and knowledgeable. They seriously go above and beyond. 10/10 recommend this bank to anyone looking for a kind, trustworthy, competent bank!
-
March 2022 by Treasure Tatum
We just made the transition over to Prairie State Bank & Trust and have been thanking our lucky stars ever since. Chad & Lori have been so kind, accommodating, helpful, and knowledgeable. They seriously go above and beyond. 10/10 recommend this bank to anyone looking for a kind, trustworthy, competent bank!
-
December 2021 by Brittany Fiscus
Prairie State Bank & Trust has been our bank for around five years. We made the switch from Busey Bank when we decided to build our own home. PSB&T was one of the few banks locally that would fund a construction loan with the homeowner also being the general contractor. Everyone was great to work with at the time of our build and closing. With rates being so low, we recently decided to do a refinance. Our loan officer Allison was amazing to work with and was there to help us through the entire process. I would highly recommend working with Prairie State.
-
December 2021 by Jennifer Korshak
I began my home purchase process in late August with Allison Bond. She was very responsive and hands on! I needed a pre-qualification very quickly, after providing me a link to the application, Allison expedited my pre-qualification and I had my letter within minutes. The remaining approval process for my home loan was easy and seamless thanks to Allison and Prairie State Bank! If you are in the market for a home and want friendly, in person service, Prairie State Bank and Allison Bond are the way to go!
-
December 2021 by Sol Roberts-Lieb
We absolutely love, Prairie State Bank. They helped us get out of a terrible loan on our house then six months later refinanced it again at a mich lower rate. So low in fact, that the closing costs were covered by skipping a months payment between loans.Then, we askes if we could refinance our car aith them away from another company. They did it quickly, reducded our bumber of payments, and saved us a few thousand over the life of the loan.Allison and Brian are excellent. Call them. They will answer any questions you have. I couldnt recommend them more.
-
December 2021 by Kristin Peterson
As new business owners we need a exemplary banking partner to help navigate through the process of business banking and especially with payroll. The team at PSB have been so kind and supportive from day one. Thank you Chad, Brian, and Dustin for your responsiveness and expertise.
-
December 2021 by Ashley
Allison was one of only a few things that went right with my new construction loan. She was so patient, made me laugh when I was stressed, and kept me informed every step of the way. I am so glad I found her and Prarie State Back. Beyond pleased! Call her today!
-
March 2020 by Chad Hoffman
The staff is extremely kind, courteous, and professional! They make you feel very welcome when conducting business and more than just a number.
-
March 2020 by Kylie Clay
I recently switched to Prairie State Bank & Trust from PNC, and I love it! They have so many unique options for your accounts, their mobile app is very user friendly and looks very modern, and not to mention, your accounts build INTEREST! The employees are amazing and incredibly helpful. 10 out of 10, would reccomend ?
