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October 2023 by Annamalai Meyyappan
Had an experience car wash due to a promotion. The students clean the interior they broke my car’s storage cover. It’s torn but they managed to close the available cover up to half of the box. After 10 days I realized this. Skip this place !
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August 2023 by Deb M.
The car on the outside and windows were fine the reason it got 2 stars. I could have drove thru any car wash to clean the outside however, cheaper.I didn't take a picture of the inside because it really upset me and forgot.I know this isn't a complete $200 detail job but if should have been cleaner than this.
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August 2023 by Emily Simmons
They didn’t wipe the interior down and I paid for the most expensive wash with interior and it was like half done(the whole car not the interior). Not a good service at all.
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July 2023 by Eddie Southard
The Bloomington Normal Achievement Foundation would like to thank P.A.L. Blooington/Normal for being a community partner by supporting our Kick-Off Reception. Your support helped make our event a success. We extend a heart-felt THANK YOU!
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May 2023 by Jacque Schrock
For $26 they washed exterior and cleaned windows.They only vacuumed the back seat not the front seat area. I put my fast phone charger in glove box when we got there. Went straight home. It was gone when we arrived home. Expensive lesson to not go backServices: Auto interior vacuuming
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April 2023 by Connie J.
Took my car to the one on Morrissey street very rude employees. Both washers and service lady!!! My car looked horrible and when I called the lady hung on me!!! Not recommended!!! Called and talked to owner who was very helpful and made things right. Will never go back to Morrissey street car wash!!! RUDE RUDE RUDE.
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April 2023 by Michael Adlesperger
Horrible customer service. I paid the highest price package is supposed to include interior clean and exterior clean when they said my car was done I went out and they had not wipe down the front center console or any seats they did not vacuum the back sweet area. When I pointed this out to a manager he told me that wiping down the seats cost extra it was considered detailing. I would not recommend this service to anyone
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March 2023 by Charles Drosten
Horrible service…not sure why, but the interior was not wiped down, glass was horrible. Service was extremely unprofessional, understood multiple cars have had issues,proofs in the pictures!
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March 2023 by Michael Anderson
They do a decent job. I go there because I get free basic wash with service at my dealership
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February 2023 by Danielle West
Had my car washed and cleaned here and it came out with scratches on my mirror and trunk, took it back and the guy who handled it was a completely rude, told me it didn’t happen there and wouldn’t even try to correct the issue even though the scratches did not existing priorService: Auto detailing
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February 2023 by Daniela P.
Terrible service. They need training on how to properly clean a car; especially with the set prices. Floor mats looked horrific. I was told not to go here by a few people, I should have listened. Staff needs to have better communication skills too.
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November 2022 by Timothy Koonce
I won’t waste my time getting a car wash there again. This has been the second time for me and both times I felt like they did a poor job. They attempted to wipe down the dash and console, but left trails of crumbs and goop. Paid extra for the rubber floor mats to be cleaned and they look like they just sprayed them off. I could have got the same car wash on the outside at any drive thru car wash. It was a hurry job and it shows. Not happy!
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November 2022 by I'm Redeemed
A little disappointed. Purchased the top level package and nothing was cleaned on my dashboard area. One person wiping down the car did a great job. The others that started the wiping down suddenly walked off, not cleaning what I mentioned before.
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October 2022 by Laura K.
Absolutely horrible experience. I wish could give this review 0 stars. I arrived on a Monday at a non-busy time and there were only 2 cars being serviced and sufficient staff. I was having my mother's car cleaned which had been somewhat neglected. I made sure to bring that to their attention and asked for some TLC. It took a fair amount before it went through the wash so I assumed that's what was occurring. I left a very generous tip which I shouldn't have done because they did a poor job on the interior surfaces...barely wiped. I had an appointment so couldn't stay to dispute it. A little later, I realized that all of my mom's quarters were gone from her change compartment. I guess I know what took so long now. Lesson learned, no tip till adequately cleaned and be sure to inspect everything before leaving. Absolutely despicable behavior and service!!!
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October 2022 by Kim S.
Definitely hit or miss, but it's usually a hit for me. Employees need better training on how to properly clean a car or this business won't last.
