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November 2023 by Grace Soucie
store was very messy and they didnt really carry any sizes above a 2x which is frustrating but the employees, specifically maricus, were very helpful and nice!
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June 2023 by Mark Jones
Went to exchange a pair of shorts I purchased a couple weeks before, with all the tags still on, for the same shorts in a different size. They wouldn’t do it. Also refused to give me any store credit. Horrible customer service and management.
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February 2023 by Ricky Monkman (ItsSycoDelic)
Clean, friendly staff, and great deals.
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November 2022 by Jean Moews
I found a couple of hoodies that fit and the colors I was looking for. Though a little more expensive than what I thought they would be, they are good quality. Also got a couple of long sleeve tees, good price, wash nicely and great colors.
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November 2022 by Samantha Ballinger
Ordered online with a store pickup for the first time. The process was smooth and order pickup was quick.
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October 2022 by Megan McCormack
Don’t try to return anything there. Twice now in 2 months I’ve driven 30 miles to this store to make an online return and “their system is down.” Apparently it’s a regular thing, so don’t take your chances.
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October 2022 by Kimberly “Kbolster21389” Bolster
Lady at the counter friendly. didn't know how to get the securitytag off so she banged it on the counter multiple times until someone came over
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August 2022 by Venture Lover
Disappointed. No school uniform items at all. Unnecessary long wait to checkout, then told I need an "account" to ensure returns??? Another 10 min to create an account to purchase one item. Won't shop this old navy gain.
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August 2022 by M C
Horrible service camr in to the store to buy clothes standing in line to Pau for them. Cashier proceeded to take a lady who was not in line before me. I just walked out and went to another store which save me more money. Watch how you treat people. The manager need to have weekly meeting on customer service.
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June 2022 by Carrie Webster
Good prices for cute clothes. Go when they have a sale or you have a coupon when things are less. Employees are nice.
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May 2022 by Cheryl Lynn
Always well stocked, great selection and great sales!
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April 2022 by Brazhae Waddell
Need a proper refresher on policy and customer service working for a location in the city i informed my sister on the offers available then they denied her and she walked away paying more than she should have…she’ll only be shopping at my store as a result
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November 2021 by Abby B.
I ordered Christmas clothes for my youngest and matching family PJ's on 11/19. They used UDS delivery, and now the package is lost. Old Navy does not red hip items, so it is on the customer to go back out and reorder. The problem is stuff is out of stock and it won't get here in time to make use of the holiday clothes. This is the 3rd order in 6 months that ON has messed up and the company takes no responsibility. Very irritating
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September 2021 by Joe Young
In stock items and selection were fairly low.... Sizes were limited.
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September 2021 by Dawn Hauger
Found a few good bargains but they had very limited baby clothes.
