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February 2024 by Shawn Phelps
Our Riccar vacuum roller bar stopped spinning so we took it to a local repair shop in Peoria. They were unable to fix it, so we decided to drive to Bloomington and get a second opinion. After some troubleshooting, Nybakke was able to fix it for us. They were very communicative and determined to fix our vacuum for us. It was definitely worth the drive to be able to get it repaired. Thank you!!!
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November 2023 by Barb Pummill
Always great service! Terry & his team are the BEST!!
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April 2023 by Jeanette Bennett
Good place but the guy could smile .live the vacuum cleaner we got 2 yrs ago. 10lbs does a great job.
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December 2022 by Matthew Thornton
Outstanding work thank you
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December 2022 by Lisa Stephan
Very clean ? store! Staff are friendly and helpful and knowledgeable!
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December 2022 by R.E. Irwin
Very nice folks to work with and shop with. Needed a not for a 1970s era eureka vacuum sweeper. They sold me four different ones for a dollar. They worked great! Can't get a deal like that anywhere else!
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December 2021 by Bryan E
Excellent customer service!
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December 2021 by Nelda Dodson
Good service
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December 2021 by myla pruitt
My experience with Nybakke has been extremely disappointing. My husband & I stopped by to see what vacuums they had that were a better height for me. I am under 5 ft tall and my current vacuum was awkward for me to use. They showed us a cordless Riccar Roam which was shorter. The salesman told us how much better it was to buy from them because they were able to repair and stood behind their products. So, after spending $467.61 we excitedly took home our new vacuum. The vacuum seemed to work well but after 1 year it needed a new battery. You cannot order and install this yourself so it must be taken to the dealer. After 1 more year the same thing happened. My husband passed away, and dealing with this vacuum was set aside.A few weeks ago I finally took it to the store. This vacuum was only 4 yrs. old and they told me it was unrepairable, they couldn't get parts.So, this "quality" piece of equipment that they would "stand behind", as compared to something I could purchase at a discount department store for half the price, was now a piece of junk! When I went to pick it up there was no apology, no regret, just an offer to throw it out for me. I will never go back!
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December 2021 by Ann Hart
I have been to Nybakke several times to repair components of our whole house vacuum system. They are always upfront about repairs needed and the cost, and don’t try to sell me on unnecessary repairs. They also have given me options for repairing versus replacement and I appreciate that. I HIGHLY recommend them!
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December 2020 by kevin murphy
They know everything about vacuum sweepers. They can explain them, guarantee them, maintain them, fix them, sell them, and give great service. Not a cheap purchase at the time, but economical in the long run figuring in the expenses and hassles you would have had shopping for sweepers elsewhere.
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December 2020 by Sandra Zielinski
The staff are always very kind, knowledgeable, and helpful. They are not pushy, but there to help the customer. I always feel comfortable walking into their shop, and I know I will receive excellent service for my vacuum.
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December 2019 by Emily Vollbracht
The staff here is so helpful, great customer service!
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December 2019 by Peno
Good people, they know their business
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December 2018 by Billy Tracy
experienced. Selection high price
