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October 2024 by Trish Reimer
We’ve had three units through several different owners and we’ve just moved out of one unit because rate increases were crazy high, but luckily there was a manager on site today and he was able to negotiate a lower rate for us which were very appreciative of
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August 2024 by Matt McDermott
Nice storage facility. Not happy with the major rate increase after 6 months
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May 2024 by Rob Foltz
Although it's remote operations this place is kept and maintained very well. We rented 3 units and all three were on par!!
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April 2024 by Cassandra Duke
Very helpful, smooth transaction, fast, and efficient! Area is well secured and plenty of light! Highly recommend!
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March 2024 by Angela Slama
All aspects of doing business with Storage Express were five star! Speaking with someone on the phone to understand their offerings..locations, sizes, prices, and the offer to hold a unit for us while I discussed with my husband were fantastic. We did a drive-by of their west Bloomington location and were very pleased by the location, the cleanliness and setup of the facility. I went online the next morning, and registering for the reserved space was easy peasy. Got our location and key code right away. We were storing items two hours later. Followup to make sure we had not problems was surprising and much appreciated. We have used another storage facility in the past...Storage Express is a much better experience. I highly recommend them to anyone needing to store possessions away from their home. And if we move again, I will check immediately to find the nearest Storage Express.
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November 2023 by mark mcinerney
Clean great location very friendly staff making things simple thank
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October 2023 by Kenneth Davenport
Recently had to move units to accommodate my MIL's house effects and I could not be more pleased with my rep while on the phone. Devon, I believe, was friendly, knowledgeable, helpful, and very willing to make the transition smooth and seamless. Very well done. Cheers! Ken
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May 2023 by Kenneth Wojciechowski
Easy convenient affordable right when I needed it. Great place and great job making the facility comfortable.
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March 2022 by Joseph Manno
Scam artists at their finest. Customer service is terrible and of course big shocker no manager to talk to. Got charged for a unit I was not using for an additional month if they try charging me again I will be claiming fraud to my bank.
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April 2020 by Erin Mizer
Extremely poor customer service.
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March 2020 by Wyatt Curtis
Good lighting and security.
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September 2019 by Andrew Borth
It's pretty good. Tight security with internet enabled devices.
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August 2019 by Florence Courts
Very clean area I feel secure being there storage room was clean
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August 2019 by Tom Larey
Massive excess fees even though they have never sent me a contract
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November 2018 by Jon Shriver
Great people to rent from