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August 2023 by Diana Morrabal Vides
Went shopping at this store was treated like nothing I'll stated telling that women that something for under my eyes and explained to her I'll don't want look that I'm sick I'll explained to her I'm going through treatment what think because I'm Spanish that reson that she treats way thank your Diana
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August 2023 by Demi H
The person who did my nails, did a good job, but they need to update their equipment for pedicures. The massage chair wasn’t really working, and the tub for water just vibrated.
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April 2023 by Deborah Smith
I have the best experience at Merle Norman. The girls who work there are all friendly and knowledgeable. Whether I have a facial or a manicure I feel great when I leave.
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March 2023 by Madie Sims
When I went here I got my eyebrows done by Angela and she did amazing everytime, But since she left I have not been satisfied with my wax. The employees seems to Always be complaining about customers and in such a hurry to get my wax done like they are being timed. I found Angela again at beauty brands and will no longer be going to Merle Norman.
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February 2023 by Melissa Goodvin
I used to love coming here for my eyebrows. They botched my eyebrow this time and made one super boxy and the other perfect and told me to just fill it in with make up. When I asked to have them match she told me she could and then explained a few more times why she did it that way and that I just need to let the hair grow in and fill it in with make up for now. She ended up not matching it. People literally laughed at me when they saw me. Will not be going there again.
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February 2023 by Lydia Bose
I’ve been getting my brows done here by Stacey for about 8 years now. The store is clean and the staff is super friendly! I absolutely love getting my nails done by Monce. It’s such a peaceful and relaxing experience every single time! Highly recommend!!
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February 2023 by Amy Ponce
Fabulous customer service, my favorite place for me time . I come in every few weeks for a gel manicure , easy to make appointments and I even get text reminders . I love that eye bow waxing is walk in .
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February 2023 by Daniela Cedeno
I get facials here and I literally fall asleep, so relaxing. marlee leaves me ✨GLOWING✨ loved all the products and services i’ve tried, go treat yourself ladies
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January 2023 by Dave SoCo
Perhaps seems a little weird for a man to review, but I go to Merle Norman for ear waxes. I always get in quickly. The waxing is thorough. The estheticians are friendly and attentive to their work.
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September 2022 by Rodeny Hisle
First time here and it's so cute inside and the avocado toast was AMAZING!!! The people whom were working were so nice!! I will definitely be back! Thank you!
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July 2022 by Angela Foreman
Learned more here then school could ever teach me! Love being an employee but also love getting my services done here! Come get pampered!
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July 2022 by Sydney Orendorff
I have been getting my eyebrows waxed with Merle Norman ever since they were at the mall location years ago. The last 4 or 5 times I’ve gone to get my eyebrows done, they have done an awful job. Missing spots that shouldn’t be missed, not plucking or trimming, I was very upset after my brow wax today.
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March 2022 by Carol Schneider
They called, twice, and texted twice confirming my appointment....too bad they couldn't be depended on to keep it.I walked in 5 minutes early and was told by Marlee that she would be with me as soon as she finished up the make up of the client she was with. No problem. I assumed 4, 5, 7 minutes. If she would have let me know that it would have been a *minimum* of a 20 minute wait, I would have run some errands and come back. She never advised me of ANY time frame of a wait. ("It'll be just 5 more minutes..." etc.) She, nor anyone else, asked if they could help me or if I needed anything. I had no idea of how much longer she would be. My eyebrow tint *should have been completed* in that 20 minute period. I just walked out. I need someone more dependable.
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September 2021 by Twyana Williams
I had an uncomfortable situation with a facial I received at this location. I addressed it with manager and ask for a do over since the party who performed it talked me out of my usual service I get. They agreed and setup the appt a week later. The day before the appt I get a call from the manager telling me I will have to pay the difference because I got the birthday special.I responded you didn't say that a week ago and requested that thecowner contact me..She advised she would be back the next following Monday and that she will call me then..a week later I still haven't heard from her. So I call today they advised she was busy and to call back. Seconds later the manger calls me with a funky attitude telling if I wasn't going to take they offer they done and the owner is notgoing to talk to me about it and had a nerve to HANG UP IN MY FACE. BBB it is..customer service is a serious thing to me....Don't support this business..they are partial to a certain kind..
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July 2021 by Brandy Spivey
Love this place! They give the best pedicures, and Ive been getting my eyebrows waxed here for years. Wouldn't go anywhere else and the staff is always so friendly!
