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April 2024 by jordan follis
Kathi is amazing! So nice and helpful! Found me the perfect bed for me and my fiancé! Highly recommended going here for all future bed purchases! Ask for Kathi she's perfect!
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April 2024 by suzette mabry
My husband and I came in to look. Scotty was very pleased to just show us different options of mattresses. Having looked at the options and trying them out we began to talk about fries. Scotty told us the sale prices and we had plenty of time to talk between us Without Scotty We finally decided on purchasing one right then and there. There was no pressure from Scotty. We just felt very comfortable with our choice. With Scotty’s help we made the decision and are very happy. Scotty was very patient, kind and considerate.. We thought the deal was very fair and Scotty explained all the details of the payment plan that we chose. We are very grateful to Scotty for his help and kindness. We would gladly recommend to our friends to look for mattresses with Scotty. He was very professional yet friendly and easy to talk to. We are grateful for Scotty
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April 2024 by Zach Martin
Went in today just to shop around and try some mattresses out, but Katherine made it so easy to get exactly what I wanted that I went ahead and bought one! Very happy to get what I thought was going to be a tedious, week-long shopping process done within a couple of hours!
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April 2024 by Sharon Raleigh
Courteous friendly service, worked with Scotty!I feel he went above and beyond my expectations.He was very helpful and understanding of what I was looking for. I highly recommend working with Scott and Mattress Firm.
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April 2024 by Jamie Wilson
I am so excited about my purchase today. Kat helped me find exactly what I wanted at a great price. She exceeded my expectations and I highly recommend working with her. I can't wait to get my new adjustable bed! ?
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April 2024 by Lyle Koons
Kat was very helpful in helping us select a mattress that matched our needs.
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April 2024 by Callie Hill
We didn’t need much help as my mom and I only went in to buy a pillow. She wanted the same one we had purchased here last year. However, Kat was helpful at directing us to where they were, and answered all our questions.
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April 2024 by Jake Peil
We walked in and immediately an older blonde lady off the bat said “well if you dont buy anything I dont get paid.”e dad said he was looking for a cheaper price and she goes well thats much lower quality and rolled her eyes. She was mad that we had questions as one would when you are purchasing something. We were looking at other options and it was a huge problem. We made a comment about one of the nicer ones and she rolled her eyes and said well yea thats why its expensive. She was the most rude employee I have ever dealt with and I have worked in customer service and in sales may i add and she couldnt be bothered. Then after she made that comment she walked away and just helped someone else and never came back to us. Completely insane a company would allow their employees to act so unprofessional such an awful business practice. Needless to say we went to a much nicer place where will gladly give another employee commission at a different store and we recommend the same for everyone else. AWFUL
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April 2024 by Kurt LaShure
Highly recommend working with Scotty from Mattress Firm here in Bloomington. He’s incredibly kind and patient, and extremely knowledgeable, helpful, and will work with you to make sure you’re very happy with the purchase and any possible additions you may need or want. They definitely do NOT try to upsell you, and keep with what budget you’re looking at too. Go see Scotty for your mattress needs!!
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April 2024 by chey b
Very pleased with the customer service. Alex did a wonderful job explaining all of our options and addressing all concerns. Would highly recommend!
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April 2024 by Brice
This is my fourth bed and I’m always happy with my purchase
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April 2024 by Kelly Kooba
Our salesperson, Kat, was very accommodating and helpful.
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March 2024 by Ashley Wilson
Spoke with Scottie. He was very nice and professional. Understood we were on budget and stayed within. Nice and timely delivery. So happy to be in my new bed.
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March 2024 by Thomas Pruiett
Kat was absolutely amazing! She took care of everything and had a new delivery setup for 48 hours from my purchase. She understood my needs and helped me find a great deal. I highly recommend her for your sleep expert.
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March 2024 by Tracy Wahl
Kat was awesome!!! She really knows her stuff. Will definitely recommend her