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October 2024 by Jimmy KrayKray
Terrible group. They cannot keep their customer records straight, and absolutely spam your phone with calls and voicemails.
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October 2024 by tlb84 gaming
The people at their Bloomington location where fantastic in helping me with my bipap. Unfortunately their companies spam calling is just ridiculous. I get two calls per day asking to reorder supplies. When I check my Lincare Portal Account it shows that I have no supplies that need ordering at this time. I also received a bill for $69 which again conflicts with my portal information that says I only owe $15. This company has virtually no customer service support and is super inconsistent to the point it is almost fraudulent. It literally hasn’t even been a month with this company, and I’m already regretting using them for my bipap supplies.
Update: Billing issues continued to get worse. That $15 changed to $22.73 which I paid before I left on a trip on September 13 because I was going to be gone on the due date of September 17. Big mistake because I must have set up automatic payments. So they took out the $22.73 that I already paid on the 13 again on the 17. So this company is so awful that they don’t have a system that doesn’t stop or check for double payments. I will be contacting the BBB because I’m on vacation, and can’t stop at my local Lincare. Since any contact this company is either a robo message, or they just disconnect your call after 1hr+ on hold.
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October 2024 by John Ried
The experience with Lincare was good, they were polite, helpful and knowledgeable about the equipment. Thank you. John
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September 2024 by J.R. Wilkerson
I have to say I had a minor issue so I went in and I actually suspected I would be told they could not help. The minute I walked in they smiled and promptly listened my issue and quickly took care of me. I was very impressed and the always seem to over deliver on customer service.
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August 2024 by Sheila Watson
Fantastic job!!!!
Kristi explained everything very clearly.
Would recommend to anyone?
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July 2024 by T Dogg
All about money not customer. Would not recommend. I did contact customer service and it’s got even worst. Ask Kim or Isa
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April 2024 by jim bates
Great people and products. They really went out of their way to help me.
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April 2024 by Michael Spicer
Kristy was very prompt and very pleasant to work with she explained everything very understandably what's good demonstration. Very happy with the service!
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April 2024 by Tray Loudermelt
Christi was awesome. Explained things very well. Helped get everything set up perfectly.
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April 2024 by Sharon Leipold
Christy was very helpful
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March 2024 by Mary Brining
I have been on lincare for several years. I have dealt with nothing but caring and kind people. If I have any problem they are right there to get me a solution.
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March 2024 by G K
Efficient and friendly service - prompt delivery of oxygen, very helpful staff who set up the equipment and answered my questions (thank you, Christie!!). Recommended
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March 2024 by Carol Elston
She was pretty
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March 2024 by Art Taylor
I am very pleased with the service I have received from the team at the Lincare office in Bloomington. They are very helpful and have answered all my questions. I would give them an excellent rating!
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February 2024 by Christopher Anderson
Looks like I'm going to have to switch companies. These guys use an automated system thats supposed to call you when it's time for supplies but calls with no response when you answer very frequently. Then makes you call back only to discover it's still not time yet! Try to complain about that and got disconnected from the call. They don't seem very focused on patient care but rather the money involved. Guess there's just not enough money in it for them to care that much.
