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February 2024 by Mary Godfrey
You no longer give Amazon customers a receipt giving them money off of a Kohl's purchase. No money was spent in your store because of this action. Start giving out those discount receipts to Amazon customers again and you'll see more business.
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January 2024 by Polar Bear
These five stars belong to Zaven! He is a cashier and this gentleman is the GOAT. Very patient, kind, relatable, informative, helpful, and all around awesome. Refreshing to see a young worker take pride in their occupation and make the difference. Zaven has been my cashier 3x and each time he has been the exact wonderful employee. Thanks for being you Zaven!
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January 2024 by Cristhian Alvarado
Very unorganized with many items throughout the store just laying on the floor. Almost every sale has misplaced items that don’t go with the sale wether it’s bad organization from the store or purposefully to trick you into spending more money I witnesses 4 different checkouts have issues with items they grabbed in a sale area just for them not to be on sale. 5 including myself with buy 1 get 1 50% off mugs. Mugs are mugs. No specifics about the sale but just so happens that the mugs we pick out don’t go together on the sale. Terribly organized and managed kohls.
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December 2023 by Donna Thomson
The Bloomington store has amazing customer service. I had a couple of returns, and the associate who helped me there was extremely good and very efficient. When I checked out my current purchases, another associate offered to help me with self checkout and she was amazing, afterwards, after I bragged on her, she informed me this was her first day, I was totally happy with both of my experiences! This is a great store!
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November 2023 by Dennis Cappitelli
Very Happy with Purchase.I have several toddlers to but gifts for this Christmas. There was quite a variety of Carter's toddler clothes . I found what I liked and saves quite a bit of money.Thank you Kokl's !
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November 2023 by Dawn Conway
The store was well stocked. It is also refreshing to have friendly cashiers that are helpful and engaging! I was surprised to see self-checkouts...and managers encouraging their use!!!Customer service is important and I hope Kohl's continues to realize the importance of great customer service...brick anf mortar stores are beginning to be preferred by many again.
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November 2023 by Tenesha Sawyer
Today I had an amazing experience in Kohl's I met two beautiful ladies named Shirley and Elizabeth they explained to me all the deals and discounts that was available for me they even helped me sign up for a Kohl's card which really helped me so much they was so kind and sweet they were really patient. Thank you so Ms. Shirley and Ms Elizabeth you have made a huge impact on me Thank you so very much....
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October 2023 by M K Shelton
I love my Kohl's store in Bloomington, IL! Everyone is friendly and helpful. If I need help, there's always somebody on the floor I can ask. This visit Elizabeth in Customer Service was a terrific help!! She went out of her way to help me when I was having a problem and it ended up a great shopping experience.Terrific Sservice!
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October 2023 by Tasha Davis
Racial Profiling & DiscriminationMy grandson went to Kohls with my daughter to purchase his Homecoming items with my Kohls card. He was not allowed to make his purchase. His inability to make purchases with my card within itself didn't bother me, but the fact that after the denial of his purchase and the behavior of the store clerks were my concern.When I came to the store to get the items that he asked to be put aside the same individual that he worked with made snares, comments of suspicion and continued to stare at my family. While working with other individuals, she stated she knew all about the suspended order. She called over a man I am assuming a manager. I don’t know, no one made me feel like they were helping me. It felt more like they were suspicious of my family’s purchase without reason. I know there was a comment to the nature that's why the worker flag the order. What was the reason? What was the reason when I came into the store after their refusal to allow his purchase that I was looked at with snares and stares? What was the reason that my Kohls experience was one of the most degrading experiences for myself, my grandson and daughter have had in making a purchase?I love Kohls; however, being treated with dignity and respect means more to me than any name brand or store preference. I think every worker at Kohls needs to learn about racial profiling, discrimination, and treating everyone equal.I am 100% certain that my experience was due to racism, racial profiling, and discrimination. I am not asking anything in return except to be heard, an apology to my family for our experience, and a form of prevention of any further occurrences.In closing, a second worker treated me with respect but it is hard to celebrate better service when the damage was already done, still was being done, and no apology for the initial experience.
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October 2023 by Lana Cappitelli
I generally like to go to the store for the items I want. Lately, the store seems to have few or none of the items I need. When I go online, the sizes I need are out of stock. Very discouraging. I like Kohl's, but lately I come out of the store empty handed.
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September 2023 by Constance Noble
Kohl's is a great place to shop. Spend the time to shop and you will find great buys at a savings. Plus, let's recognize an excellent Kohl's' employee Theresa. Theresa is very knowledgeable and has a wonderful personality!!! SHOP KOHL'S!!!
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September 2023 by Andy Kim
Great place for mens clothing. The service was amazing. I was asked if I needed help a few times in just one visit. Patty was expecially generous with her time grabbing me a cart, and looking for shirts in my size. Love to talk to people who take pride in their work!
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September 2023 by Dixie Knapp
Mack was wonderful with her exceptional service when checking out my purchase. I love the new spread, too. Thank you!
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August 2023 by Diane Olsen
Oh my goodness this place is a mess… from management to buyers.
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August 2023 by JILL DUNBAR
I had a really good experience with a cashier named Rachel. She was friendly and very helpful.The store always has great sales and a friendly staff. Can’t ask for more than that!