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July 2023 by Jerry Schad
Have been a JX customer for years, primarily Bloomington. Can not say enough about the entire staff and their professionalism. Mike Schneider and his collision team are the best! Have kept my truck looking new for nearly 6 years. Do yourself a favor...create a relationship with Jx.
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April 2023 by aaron lanigan
I would leave zero stars if I could. They don't keep their word, filthy restrooms in the customer waiting area and the parts staff is incredibly rude. Spend your money somewhere else if you can.
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January 2022 by Habib Sarwary
Do not go to this place they charged me 336.89$For only fix the gland handsAnd that is broken again because they used the rubber lug nutsI will put the picturesAnd when I called they said they will fix it today but I waited their 22 hors I took hotelI will never ever go to this placeAnd also I forgot to say they charged me 3 hors labor feeOh my god
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November 2021 by Polar Trucking
We cannot say enough positive things regarding our experience with JX Bloomington. Our situation was complicated but they made it work and got us back on the road sooner than we could have hoped for. We had to be towed there for a clutch issue but was also scheduled to have our hood replaced from an earlier accident (no fault of ours). Mike S had everything ready and worked with the insurance adjuster for a supplement. Jared did a great job getting our clutch and a few other issues fixed. Both kept us updated on the progress and cost by phone and text. Every dealing we have had with JX, from the purchase four years ago until present has been awesome. Thanks for everything!
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November 2021 by ZEROMAX EXPRESS
The service is awful. We have fixed our truck at body shop and after 2 weeks the bumper and side mirror fallen off. They are not fixing it just playing game with us.
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August 2021 by Raciel maqueira
Really good people, brought my truck for some A/C repair, got here at 7am left at 10am A/C is working perfect, best service so for, I give the a 10 and hope the keep up the good job
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April 2021 by Michael Lohman
Thanks Randy for the job that you did ,, I appreciate it and the time it took ,, 30 minutes,,
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January 2021 by Jason Williams
Brought my truck in here for body repairs was told the would get my truck in on the first of January for an estimate still haven’t got and estimate on my truck to turn into the insurance company. Talked to the body shop manager on the 7th of January stated he got all the body and parts written and has to get the prices and it is the 9th of January still haven’t gotten and estimate and the truck has been sitting at there shop since the 22nd of December 2020.
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June 2020 by Kyle Lewis
Very Misleading. This is a Peterbilt shop not a truck center
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November 2019 by Christa Carroll
Was very very impressed with the service and the people. Brandy always kept us informed on what was going on with the truck. She is the kind of person that knows how to deal with customers. We will definitely be back. Owner and operator of semi Shane is very very satisfied. Thank you all at Peterbilt for your kindness and getting this truck back on road so quickly. Awesome place!!!!
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August 2019 by wesley lesny
Thank you Mike the manager of the body shop and the body shop guys because they did a wonderful job of repairing my truck. It looks like it's brand new.
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March 2019 by James Loftin
If they make a mistake they own it and they make it right
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December 2018 by Steven Mc
I've recently been to this location several times. I had to write this review after the outstanding performance of everyone at this location. Of the 25 years on the road this shop by far stands out the most. Not just a bunch of mindless robots at the parts or service desk. These people actually enjoy their jobs and it shows. What a great team they have put together. I'm not into the new trucks but Kent almost talked me into buying a new truck. If I were to buy one, it would be here for sure.
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December 2018 by Sara Burns
Wow!! Just had one of the worst experiences of auto repair in my life. My husband and I showed up around noon with a broken heim joint and didn't leave til a little after 6, and not a single person had a good explanation as to what was taking so long. On top of that another driver whoes truck was completed had to stay for two extra hours because his truck was blocked in by a truck the mechanics had torn apart. Never will we be back to this facility again. Unbelievable!! The book said this repair should have taken 8/10ths. Would also like to add that another gentleman that was in there said he just bought 30 or so trucks from this place and already has had three of them back with issues. What kind of buisness are you people trying to run here?.
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September 2018 by Kim T
Great place and great service. My brother broke idler pulley, service got parts ready while he was in route, had mechanic meet him in parking lot since all bays were full, and got him back on the road in no time. Great place with great people!
