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January 2024 by Tiarra G
I just got this car in July and right off there were issues. These cars are overpriced and not worth it. The guy was all nice when he was getting me to get this pos but now he has become a jerk after he got the sale. PLEASE PLEASE take this advise. Just save up for a down payment to go through a regular car dealership. If i could go back I would have saved up and then went to a place that offered the car I wanted and the prices i wanted to pay. They arent forgiving if you have trouble making a payment. I cant wait to pay this off and never use them again.
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January 2024 by Chris Henson
All I see are 1 star ratings yet they have a 4.0 avrage glad I didn't let my son buy a car from here
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October 2023 by Austin Cunningham
Clearly from all of the reviews this place is absolutely terrible. An it is, I recently bought my car from this place an the day after a friend bought on in Champaign (I went with him) the difference is night an day. Champaign cares about the customer, Bloomington don't give a damn about you. Just the money. My suggestion, go to Champaign because I regret not doing so.
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October 2023 by Zachary Collins
Definitely dont recommend!!! We bought a car from there & have had nothing but problems! Had my car a year, havent drove it but maybe 4-5 months out of the year. As im typing this, my car has been sitting for a month without use. They sure do make sure to call me 75 times a day when they want the money for it though. Have paid more money fixing this vehicle then paid towards my loan. They wont pay for it & theyll tell you “what do you expect its a car, thats what happens everywhere you get a car.” - Destinee R.
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July 2023 by Crystal Stanley
If I could give less than 1 star I would. Bought our car almost a year ago. THE DAY WE GOT HOME it started making noise and when I turned left the tire light all wheel drive light break light and engine light all would come on. Took it to a mechanic that byrider told me to.....they said it needed to go to a gm dealer. They made an appointment. I took it. They didn't fix it. Took it to another mechanic. We have had the car in the shop more than not and now they are saying there is nothing they can do. In angry
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July 2023 by David K.
Bought a 2012 Traverse about 4 weeks ago. Very nice vehicle, but a service light came on(traction controll) called them and they were very quivk and nice to tell me where to get it fixed, took it to garage, they thought it was a computer glich, 2 days later same thing, called them again, and again very nice, and even suggested maybe taking it to different garage, took it to same garage( it wasnt there fault) and this time they found the problem, covered under warranty no questions, no hassle! Ive had 3 vehichles from them not vounting this one and all have been reliable great vehicles. Very nice people to deal with
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July 2023 by Kaylie Fosdick
Bought my car roughly 1 year ago and have had nothing but problems. It’s been in and out of the shops 4 different times. I’ve waited months to have it fixed and almost every time they want me to pay out of pocket to have it fixed. I just had to call because I now have another problem and I’m being told theirs nothing they can do about it that because it’s not covered on their warranty. I don’t recommend them in the long run you pay more for the car to be fixed then what your car is worth.
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May 2023 by Jax Torbin
Just put a $1200 down payment on a 2012 Chevy Impala and 3 days later the car stalls on the road. call it in and have to wait an entire week to get it checked out. Contemplating giving it back and getting a refund.
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March 2023 by Bailey Elliott
Lemon car DONT BUY FROM THEM THEY WILL NOT HOLD THERE DEAL ON WARRANTY BAD CAR
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February 2023 by Tylot Zimmerman
This place is trash and they over charge I didn't realize it till today I'm being charged 30 thousand dollars for a 2011 Chrysler mini van that's only worth $3000 and it already broke down and only had it for a week
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June 2022 by Jessty Sauce
Avoid this place at all cost. They are scammers with terrible cars.
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May 2022 by Shawn Schwindenhammer
All JB Byrider places are Junk!! Lemons bought a car and already has had 2 Transmissions put in it. Still Having problems with it and they wont fix it even though its still under warranty!!! DONT BUY FROM HERE!!!! YOU WILL GET SCREWED OVER!!!!
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April 2022 by Tory XJW
I’ve bought 3 cars here and the staff is wonderful I just had major work done on my new car from them - they covered it and were very nice every time!
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March 2022 by tamara Gilbert
My husband and I had a great experience with them..... Very helpful friendly and even helped us get the car that's a dream.... Thanks again to everyone there for the help and support highly would recommend them over a few places here in town.
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December 2021 by Chris Christoph
Legal extortionates who prey on people who desperately need a vehicle. Junk cars with new vehicle price tags which they legally get away with putting a 14,000.00 price tag on vehicles with blue book values of 3,000.00 and under... just modern day theives who are rude and unwilling to work with the hundreds of people they've ripped off... DON'T BUY THEIR LEMONS!!!