“Rick and his team especially Beth, THE BEST EVER! Our family experienced a house fire and 2(two) total loss vehicle claims. Beth came out to our home while on fire, stayed with me and drove me on her own time to get 2 rental vehicles, and secured temporary housing. I cannot express how much my family is grateful to our SF agent Rick McLean and his team. Thank you SF and Rick McLean! We always refer the Rick McLean Team to anyone and everyone.”
9AM - 12PM
405 N Hershey Rd STE 5, Bloomington“Have had great customer service w Abby Spachman team. Worked a bit w Brent, he was able to help w different questions and scenarios. Always quick to get my answers.”
“I had a great experience speaking with Chris Mizell and their office! Being able to make policy changes online is nice, but the personal touch and follow-up on my most recent policy change were appreciated and provided the reassurance I needed. Highly recommend and look forward to adding policies in the future.”
“Called them in a bind with current property owners, needed insurance fast! Process was quick and easy and a HUGE relief! These guy were amazing! And the price was extremely affordable for property owners insurance!”
“Chris is an extremely responsive and compassionate agent. He has always been willing to hear my point of view, negative or positive, about how State Farm is conducting business. He always returns calls and has a great staff behind him. I would highly recommend Chris to anyone looking for a hard-working, caring, agent who offers a personal touch when it is needed!”
“Mike is a great agent and takes good care of his customers. He will take the time to try and save you money or the best deal, while not doing it by cutting coverage. Highly recommend him if you are looking for a new agent.”
“Been with the company for many years. Not one complaint about them. Made a claim and it was all taken care of in one day. No stress, no mess. Why only 4 stars? Nobody gets a perfect score when I havent used all services available to make that kind of rating.”
“I’ve been with this agency for several years and have referred my family and friends as well. The staff at the office are always pleasant, knowledgeable, and eager to help. I highly recommend agent Mike Wieland’s office.”
“This place is so very "People" oriented, they work until YOU are satisfied with your insurace coverage but they have found you THE best price they can sell you. They are super friendly people.”
“I have got all of auto, life and home insurance with Jason over last 5 years. He is the best by far! He is very attentive to details and always listening to your needs first before he suggests you something.”
“I was introduced to Miller Insurance Agency 8 years ago and still with them to this day. Their staff is incredibly helpful, very patient and understanding with all my questions. Insurance is very confusing to me, so I have a lot of questions! Ashley Stephens is amazing; she deserves top notch recognition always going above and beyond for us. I'd like to thank Ashley, Jon, and all staff at Miller Insurance Agency. Outstanding experience, highly recommended!”
“The state farm representatives at this office, were great at handling my state to state transfer of needs. They did all the "footwork" for me with a genuine smile! Highly recommend!”
“It's been a long time since I've received great professional service and prompt calls when in immediate need of guidance. Jeremy was not only professional but he was personable as well.”
“John Blumenshine’s office and staff are amazing. I have been with is company for over 10yrs. My questions and concerns get answered and explained throughly every time. John and his staff are polite and friendly and they treat my family like one of their own. When I had my accident in the middle of the night. John called me first thing in the morning to check on me. I definitely recommend this office.”
9:30AM - 12:30PM
1 Auto Row Dr Ste 300, Bloomington“I needed a jump start for one of my cars insured with Karen and was charged $95 by the online service that connected me to the tow truck company. It should not have happend. When Karen looked into it, she found that the tower charged only $69 but the online service charged the additional amount as its fee. While Karen didn't havce to reimburse me the full amount, she did proving to me the excellent customer service I've enjoyed with her for years!”
“Steve is a great agent and a great staff. They are not good neighbors but great neighbors for all your insurance needs. Have Steve give you a financial checkup! #statefarm”
“Helpful, but sometimes the Google maps glitches so you have to go to the Best Buy in the area and the building is nearby.Took us about an hour to find the right building”
“Staff was very friendly and helpful. We had a very challenging mortgage company that forced us to postpone the closing several times. On the date of the actual closing, the documents were not ready until 30 minutes before the scheduled appointment. The team at Alliance was still able to get everything done, and call me with the amount to bring to closing before the mortgage company.”
“Very supportive of our Bloomington/Normal community. Particularly like what State Farm and its employees do for our local schools and students. We notice and appreciate you.”
“I’m not sure how I reached Devon Bascombe, but I am so glad I did. I was assigned a claims adjuster and he was not returning my call. I left a message for Devon and he returned my call in a timely manner and was able to assist me with updates and any questions I had. Great customer service. Keep up the good work! It was much appreciated!!!!~”
“I met with Jamie to review my policies, and she found some discounts for me that lowered my premium. I highly recommend Jim's office and Jamie for all of your insurance needs.”