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March 2024 by Michele Whitworth
I am sorry but that was the worst interaction I have ever experienced with an H&R block employee. She had the worst communication/customer service! I will never ever go there again and no I left without getting my taxes completed.
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February 2024 by Jaime Solis
Felt very welcomed.! . They gave me good advice for me and my daughter that's in college..
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February 2024 by Shaynden Graves-Locker
Been a client fo years, I became a member when I was a new soldier. I've been in good hands with H+R Block always!
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April 2023 by Gary N. Meier
Great service. Knowledgeable ppl and fast service
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March 2023 by Connie Talley
Would not recommend them at all ....made an appointment and the person never showed up. Verified with me the day before and we waited a half hour and no one checked on us so ended up walking out and making another appointment with someone else.
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March 2023 by Charlie May
I thought when you pay someone to do you taxes, they help you save the most money. I do a better job doing them on my own.
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March 2023 by Michellet B.
I will never use hr block for my taxes or get that emerald card ever again!! Somebody somehow was able to literally withdraw $1000 off my card without having the physical card or the pin. I reported fraud as soon as I was alerted that withdrawal was made from account. I only used that card to withdraw money from àn ATM inside a 7-11 across from job at 122 s belvidere St on Richmond VA. 24hrs later there's $1000 gone from my account. They are not taking my claim seriously. They denied my claim and I had to appeal that denial. This happened Feb 24 2023 and I am having the hardest time getting them to give me money back. I have called the owners of the the ATM I used at the 711 and the one where it says the withdrawal was made which was at a hospital ATM. They both told me I had to talk to card issuer which I told them I had already done. I didn't make that withdrawal and there needs to be done a proper investigation..I feel my only option is to file a police report cause I don't know what else to do. Don't get that card!! I never want somebody to have to go thru what I am currently going thru right now.
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June 2022 by Prodigy Club
Bad experience, I never received my tax refund they said I was getting and they don’t ever return your calls either
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April 2022 by David McClurg
Mitzi answers ALL my questions, personable, wouldn't want anyone else!
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March 2022 by Ashen Wolf
The person helping me was fast and efficient.
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July 2021 by Joe Suppes
My "tax professional" failed to mention the 140 price tag for filing student loan interest during a year in which 2 months were actually calculated with interest. This isn't a requirement either... I went to a tax professional for help not to be screwed over by their outrageous rates.
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May 2021 by Gayla Arians
Lulu has been my tax professional since i started with H & R Block right after my divorce. She answered questions & concerns from the beginning.
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April 2021 by Bart Williams
My tax professional was fantastic.
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April 2021 by James J Pancrazio
It has been great to work with Mitzi for the last two years.
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March 2021 by Connor Smith
Our CPA was excellent and very friendly.