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October 2024 by Christopher E
Dr. Kilby and all of the staff have been really wonderful with my dogs Taro and Thunder. I really appreciate you taking good care of them and being thorough.
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August 2024 by Sarah Spencer
Drop off and pick up went smooth, my dog was safe in his kennel. However when I called to schedule, they were not planning to exercise my border collie or give him a bath after 7 days boarded. I was disappointed that I was paying for a service, but them not going the extra mile like some other facilities do. I was however able to cluster his vaccinations and a cyst aspiration during his stay, so that was convenient.
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August 2024 by Jennifer Lambert
Everyone at Hawthorne was wonderful when my dog had a medical emergency. They saw her quickly and were professional and attentive and explained what the problem was and what had to happen to treat her. They stayed late to make sure she was stable and followed up to see that she was still healing and showing improvement the next day. Caring staff in all positions!
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August 2024 by Rich Fela
Everyone is helpful, friendly and kind!
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July 2024 by Dale Williamson
Friendly, knowledgeable, no wait time.
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July 2024 by Michael Love
Dr. Kilby and the entire staff are amazing. I cannot imagine going anywhere else. There love for what they do and how they treat all my furbabies is truly appreciated! Thank You!
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July 2024 by Kayla R
I take my dog and my cat here and have always just selected any doctor that’s available. EVERY one has been amazing!! Doctors, the techs, even down to the front desk have all been super sweet and great with my boys. It’s always been super easy to get an appointment and they’ve even been accommodating in an emergency with my dog! It is on the pricier side, but the quality of the care greatly outweighs the cost. I fully trust that my pets are in good hands.
I recently had my dog boarded here as well and he came back in the best mood! I’ll take that as a sign that everything there went great!
Definitely recommending this vet to everyone for all veterinary and boarding needs!
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May 2024 by X X
Some of the warmest, most caring people I have ever been blessed to interact with. Knowledgeable, informative, compassionate consummate professionals.
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May 2024 by Heather Asher
Excellent staff! Very informative!
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May 2024 by bill franzoni
Dr.Kilbe was kind, thorough and professional throughout the whole process of eventually determining euthanasia was best for our dog Leo.
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May 2024 by Stacia Gerding
I was very pleased with my first visit to Hawthorne Park Animal Center. I recently relocated from Springfield to Bloomington, IL. I liked Dr. Kramer's demeanor and interest in meeting each of my Boston Terriers. The exams were thorough and well explained. Having an aging dog (9+), I want to be informed of possible signs of pain or discomfort. Dr. Kramer understood my concerns and I feel will be a great advocate for my Elsa and little Halo.
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April 2024 by Lisa Cook
Dr. Kilby cares about our animals and provides excellent care and service.
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April 2024 by S Bettis
Dr. Kilby and the entire staff are amazing and our corgis love them! We have a dog with extreme allergies and through their care he can maintain them in the toughest seasons. They have become family!!
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April 2024 by Alicia Paniss
Hawthorne Park has always been so amazing to us just with our regularly scheduled visits. We recently had an emergency visit and they got us in immediately and took our puppy right back to get her sorted, explaining every detail along the way to two scared pet parents.
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April 2024 by Ciara Gorlewski
everyone was so incredibly kind and made my cat feel so safe! outstanding service all around
