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June 2024 by Ashley Krone
Wow! We did an online quote for a car we wanted to sell, sent in pictures, and made an appointment. Zach was great! He was waiting for us when we arrived. And we did a few things to get everything in order and we were out of there with our check within the hour.
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June 2024 by Thos Benefiel
Appointmenr at 1 pm, not seen until almost 2.
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May 2024 by Rheyce Williams
We had our transmission in our last car die, and decided to trade it in since the repairs were more than car note itself. This unprepared event had led to a very stressful week, and the only time we got relief was when we made it here. Micheal Costello was amazing, he was so patient even through the anxiety in the beginning, absolutely no hassle, just complete patience and understanding and this calmed me down.
After I calmed down, he showed my husband and I more options that we weren’t aware of when it came to financing, and found the best plan for us. We were able to get exactly what we wanted too! Honestly, this is the best car dealership experience we’ve ever had!
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May 2024 by Jana Mohamed
It was a very easy and quick experience. I worked with Zach at the bloomington location and he did fantastic at explaining everything & giving knowledge.
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May 2024 by DAVE KILKER
The experience was pretty good. I lost $1,000 due to me accidentally listing the incorrect trim of my truck. Other than having to drive 2 hours and go withdraw cash because y'all don't accept credit cards for some reason, I have no complaints.
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May 2024 by Tom Hensley
I’ve bought 3 trucks in the last 3 1/2 years . I’ve had a good experience on all 3. Although they could have payed a little more attention to cleaning the inside of this last one. Only a minor complaint. Everybody there did a great job other than that, I will buy my next one there.
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May 2024 by Wendy Gochenaur
Bought my dream car here and very happy with her! She was ready to test drive when I got there, the staff was friendly, no toxic masculinity that you find at traditional dealerships. No jerking me around, everyone was up front with me and I’m satisfied with my experience and adore my car.
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April 2024 by Nicholas A. Maquet
Excellent service, very easy to buy a vehicle
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April 2024 by Teresa Randall
The Bloomington Dealer was very helpful a polite an helped me get what I wanted!!
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April 2024 by Wayne Thais
We had a 1:00 appointment and arrived around 12:30. The transaction was finished and we were heading home with a check at 1:30.
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April 2024 by Hannah Williams
This could not have been an easier process. The staff was very welcoming, the process was straightforward, and the offer was great. I will definitely use them again to sell a car.
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March 2024 by Chris Turl
From buying my car to selling it back to you, was soooo easy. Was very efficient great people, didn't have to wait, and such a great buy back money. I'm very very happy with Carmax.
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March 2024 by amber blevins
CarMax in Bloomington IL was extremely helpful in helping me resolve an issue with CarMax in Springfield IL. I purchased a car with an oil leak from Springfield CarMax that resulted in permanent damage to my vehicle. Springfield CarMax would not help me with the issue. After four months of work with CarMax customer service, Bloomington CarMax made it right for me and I got a better deal and a better vehicle than I started with.
I would like to give a special thanks to Colin who went above and beyond to help me through this process.
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March 2024 by Jolesha McGee
I had the best experience with CarMax, so friendly & helpful! Happy I chose this place to get a car from.
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March 2024 by Matthew Nalian
Our salesperson, Brigitte, was very kind and guided us through the process. Didn’t feel rushed or pressured at all. The manager, AJ, was knowledgeable and very pleasant to work with. We’ve now bought 3 cars through CarMax and this experience solidified why we keep coming back. Thank you!
