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June 2024 by Daisha
They were very respectful and helped me figure out other issues I was having with my car. They got me in right away and helped with affordability. This place is awesome :)
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June 2024 by Eric Hammons
The Carx on Eastland drive is under new ownership. I had been going there for 10 years taking 3 of our cars in for oil changes, brakes, tires, etc. and been very happy. They were fair, honest and did not push excessive repairs that were not needed. My most recent experience has flipped a 180. Poor front desk service, pushing a long list of unneeded repairs that continued to change the more questions I asked. Getting the actual repairs that did needed to be done took over a week(front control arms). They didn’t order all the need parts and then the price went up after they realized they needed additional parts because they didn’t know they needed them. Then they added a miscellaneous charge on top of the shop fee-which I had to tell them i would not pay without an explanation— they finally removed the charge. The front desk person is a mess, unprofessional and pointing fingers at everyone else being the problem. I will be moving my business to another location.
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May 2024 by Zachary Klemme
They had an internet outage today and were willing to comp my repair to please me when I came to pay and their system was down. Excellent service in the face of adversity. Please send me a bill and we completely understand.
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March 2024 by Andrew Moody
Call center is a joke. This store front is a joke. Called Thursday and made a same day appointment. Was told I would receive text confirmation, which I did not receive. Showed up to have the guy at the store tell me I don’t have an appointment on the books, in addition to not having anyone at the store to rotate my tires anyway. We made an appointment for Saturday morning at 8a. Showed up Saturday morning to a handwritten note on the door that the store will not be open till “afternoon”. No call to let me know ahead of time. Called the call center and was told the store will be open at 730a when it was already after 8a. Where is this call center? Do not waste your time with this store.
Update: Went back to the store at 1030a to see if they were open yet and to ask why they were not open at 8a, in addition to why they were unable to call me to let me know they would be closed. He said they did not have any employees to work and they did not have my phone number (I have purchased tires and had them rotated multiple times here). I said I would not be returning to the store ever again and turned to walk out. As I was leaving I heard him say, “fine by me” three times before the door shut. Great customer service for sure!
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January 2024 by glenn shacklelford
Went to have car looked at because spadomoter was not working. I informed them I belive it was speed sincer or break issues. I was informed it was an electrical issue. Took my car to factory to find out it was the breaks and it would be cheaper to have them fix it. I go back to car x with a coupon and was told I have been driving to long on the bad break and it would be a little over 2000 to be done correctly. They also did not honor the coupon when I started to look at the charges. Went across the street and was quoted 700. I don't know if they were trying to screw me or if they just did not know what they were doing.
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January 2024 by 1973cableguy
Basically impossible to get service done here. Guess they are having staffing issues. I would avoid this place at all costs.
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January 2024 by Phillip Foster
Never push what I don't needQuick. EfficientReasonable prices
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January 2024 by Lisa Prather
They got me in quickly, got the work done quickly and did not overcharge me.
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January 2024 by John Bergmann
Needed a flat tire looked at. Didn’t have an appointment; just walked in and they fit me in in-between their existing appointments. Figured out the problem quickly and I was on my way in half an hour. Good experience.
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January 2024 by Sara Larsen
I've been going to this shop for years and won't go anywhere else! Incredible service, turn around time, and honest recommendations. I use them personally and for work, highly recommend!
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January 2024 by Jack Jordan
Great service, reasonable prices, great folks to work with. We've used them for oil changes as well as tire-related issues. We plan to use them for future work (such as brake service) when the time comes. Highly recommend Davis Tire!
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December 2023 by Jim Robinson
They bent the rocker arm on my minivan while doing an oil change. They did pay for damages, but i had to run around dealing with multiple auto repair places for the fix.
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November 2023 by marilyn torres
Great service fast and efficient, employee Tim has great customer service with a positive attitude to match. I highly recommend checking this place out.
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November 2023 by Cristina González
Great job, Honestly, clean and fast. Thank you. I highly recommend this place.
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November 2023 by Jodi Metz
I had the pleasure of working with Tim at this CarX location. My son's car was having issues with tires. I walked in ,without an appointment, spoke with Tim about what was happening. He and his staff fixed my son's tires and set this Mom's mind at ease. I would recommend to anyone!!!Services: Tires
